0.1% (297) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2681
4 stars
784
3 stars
299
2 stars
118
1 star
179
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
219,195
Since 2007
MONTHLY SALES
2770
Average Monthly Sales Since 2007
REVIEWS
4,185
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,185 Reviews Since 2007
Customer Reviews for Seven Corners
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip I called to inquire about my coverage while I was on my trip, and the representative I spoke with, while friendly, was not particularly knowledgeable, and I was not convinced I had gotten all my questions answered.
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2 out of 2 people found this review helpful
Rating 2 out of 5
Policy:
RoundTrip
Review Received:
December 6, 2009
Gladys from FL
Verified Squaremouth Customer
Claim Process Company did not pay full amount paid to doctor. First agent said it was for trip interruption when EOB and claim handler indicated it was for medical. Claim handler was extremely rude and indicated amount paid was not doctor;s handwriting when it most definitely was--how offensive. Wanted cash register receipt as proof when doctor visitied hotel room--how was that possible? Paid for $20,000 trip interruption, but she said a missed day because of illness (with doctor diagnosis) does not quality as trip interruption.
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31 out of 31 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
November 19, 2009
Stephen from CO
Verified Squaremouth Customer
Before Trip Your telephone staff were very helpful before taking this trip
During Trip The best thing about insurance is not having to use it
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Liaison Worldwide for Non US Citizens
Review Received:
November 17, 2009
Karyn from CA
Verified Squaremouth Customer
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Liaison Majestic excl US
Review Received:
November 16, 2009
James from NC
Verified Squaremouth Customer
Before Trip Did not have any reason for one-on-one customer service prior to trip. Online documentation was adequate.
During Trip Did not need to use the insurance.
Claim Process n/a
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Liaison Majestic excl US
Review Received:
November 14, 2009
Karen from Australia
Verified Squaremouth Customer
Before Trip I never contacted customer service at Seven Corners.
During Trip Never had to contact them during my trip.
Claim Process I didn't make any claim.
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0 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Choice
Review Received:
November 9, 2009
nancy from CO
Verified Squaremouth Customer
Before Trip This was really only an electronic interaction. There was no opportunity for customer service.
During Trip I did not have any pressing needs for the medical portion of my trip. I will see how the claim process goes.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
September 30, 2009
Robert from CA
Verified Squaremouth Customer
During Trip no contact=no problem
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
September 23, 2009
Angela from NY
Verified Squaremouth Customer
During Trip Not applicable
Claim Process not applicable
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Liaison Continent incl US
Review Received:
September 15, 2009
AGUSTIN from Spain
Verified Squaremouth Customer
Before Trip Easy to book the kind of Trvel Insurance I desire. Fast comunication.
During Trip I haven't needed to use the emergency help hotline.
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1 out of 3 people found this review helpful