0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2115
4 stars
656
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,469
Since 2004
MONTHLY SALES
454
Average Monthly Sales Since 2004
REVIEWS
3,459
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,459 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I’ll never use your company again. When I purchased insurance the trip and flights were refundable. Later I changed the details of the trip and called in to report the change. The customer service agent told me there was nothing I needed to do. I didn’t think to update the value of the trip. My mother got seriously ill the day before the trip and could not travel. I’m now out $6,600 because apparently I had NO trip cancellation because the value of the trip should have been updated when I called in to change it. I’m beyond upset about this and will not use your company again.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 20, 2024
Jodie Ann from NY
Verified Squaremouth Customer
i have spoken to several members of your staff and found them always to be polite patient and helpful
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 14, 2024
Jyoti from NY
Verified Squaremouth Customer
This is my pre travel experience. I had to cancel my trip so I had no further experience.
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0 out of 2 people found this review helpful
Rating 1 out of 5
Policy:
FlexiTrip
Review Received:
October 13, 2024
Elaine from RI
Verified Squaremouth Customer
Terrible! My trip had to ne extended due to a family emergency and this company refused to extend my policy. Left me hanging with no insurance. Disgraceful!
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2 out of 3 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 9, 2024
aht from NY
Verified Squaremouth Customer
Buying insurance is very easy from Square mouth, but to make a claim is another thing.It is very complicated and wether I will get paid, I will have to wait and see
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
FlexiTrip
Review Received:
October 7, 2024
Jeff from MA
Verified Squaremouth Customer
My travel plans changed as they often do. My trip needed to be extended as I was visiting a sick relative so I reached out to Travel Insured International to extend my policy prior to the old policy expiring. They refused to extend it as it is "against their policy". They were happy to leave me uninsured for the remainder of my trip. They should re-name themselves Travel Uninsured International In my opinion. They clearly don't care about their customers well being or they would not have that policy. Luckily, I was able to find another company that would start a new policy mid trip. I will not be doing business with travel insured international ever again. I made that clear to them since they were going to leave us high and dry. Not something you want from my insurance company.
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Edge
Review Received:
September 28, 2024
Howard from CO
Verified Squaremouth Customer
Filing a claim through the web site was very cumbersome. However, after phoning customer service, I was sent a checklist of what was required to file the claim. Doing this through email was very easy. Processing took a few weeks and the entire claim was allowed.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 9, 2024
A from NY
Verified Squaremouth Customer
Squaremouth is an easy way to compare and get exactly the coverage you want.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 7, 2024
David from WA
Verified Squaremouth Customer
Very easy, and affordable - for what I needed.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
August 24, 2024
Melissa from NY
Verified Squaremouth Customer
Very responsive and easy process.
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2 out of 2 people found this review helpful