0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2119
4 stars
658
3 stars
267
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
136,628
Since 2004
MONTHLY SALES
1183
Average Monthly Sales Since 2004
REVIEWS
3,466
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,466 Reviews Since 2004
Customer Reviews for Travel Insured International
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While on my trip my cell phone got stolen. I called the insurance carrier and the only thing they said was fill out a claim. Not overly sympathetic or reassuring.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
November 10, 2024
MEL from CT
Verified Squaremouth Customer
As always, signing up for insurance is much easier than filing a claim even when there's a serious illness and death
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4 out of 14 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 29, 2024
Mai from CA
Verified Squaremouth Customer
Our bags were delayed 8 hours. My husband paid for a return taxi ride to the airport to get our bags. I filed a claim for the taxi fare of 80 euros. Each of our four family members who were insured could have spent a few hundred euros to buy clothing and shoes but we decided to return to the airport hoping the bags were on the last flight of the day. I filed a claim but there is no place on the form for taxi expense
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14 out of 17 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 25, 2024
LK from CA
Verified Squaremouth Customer
I’ll never use your company again. When I purchased insurance the trip and flights were refundable. Later I changed the details of the trip and called in to report the change. The customer service agent told me there was nothing I needed to do. I didn’t think to update the value of the trip. My mother got seriously ill the day before the trip and could not travel. I’m now out $6,600 because apparently I had NO trip cancellation because the value of the trip should have been updated when I called in to change it. I’m beyond upset about this and will not use your company again.
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31 out of 34 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 20, 2024
Jodie Ann from NY
Verified Squaremouth Customer
i have spoken to several members of your staff and found them always to be polite patient and helpful
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7 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 14, 2024
Jyoti from NY
Verified Squaremouth Customer
This is my pre travel experience. I had to cancel my trip so I had no further experience.
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2 out of 9 people found this review helpful
Rating 1 out of 5
Policy:
FlexiTrip
Review Received:
October 13, 2024
Elaine from RI
Verified Squaremouth Customer
Terrible! My trip had to ne extended due to a family emergency and this company refused to extend my policy. Left me hanging with no insurance. Disgraceful!
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15 out of 17 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 9, 2024
aht from NY
Verified Squaremouth Customer
Buying insurance is very easy from Square mouth, but to make a claim is another thing.It is very complicated and wether I will get paid, I will have to wait and see
Review Updated: 11/06/2024
Travel insured international is asking all kinds of documents.
I provided most of them like proof of purchase E- ticket, proof of cancellation, boarding passes.But they asked me to provide a statement to proof cancellation of flights from Qatar airlines and Sichuan airlines which I can not get, because these Airlines don't reply my emails and they just said they cannot provide one.I hope they process my claims otherwise I am not going to buy travel insurance from Square mouth.com . It's a waste of money.I have tried to provide all the documents they asked, but they keep asking for more documents that I don't have.
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12 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
FlexiTrip
Review Received:
October 7, 2024
Jeff from MA
Verified Squaremouth Customer
My travel plans changed as they often do. My trip needed to be extended as I was visiting a sick relative so I reached out to Travel Insured International to extend my policy prior to the old policy expiring. They refused to extend it as it is "against their policy". They were happy to leave me uninsured for the remainder of my trip. They should re-name themselves Travel Uninsured International In my opinion. They clearly don't care about their customers well being or they would not have that policy. Luckily, I was able to find another company that would start a new policy mid trip. I will not be doing business with travel insured international ever again. I made that clear to them since they were going to leave us high and dry. Not something you want from my insurance company.
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18 out of 22 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 5, 2024
Steve from WA
Verified Squaremouth Customer
Appreciated the quick and professional manner of the claims handling
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4 out of 5 people found this review helpful