0.1% (196) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2144
4 stars
666
3 stars
268
2 stars
82
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
147,859
Since 2004
MONTHLY SALES
4050
Average Monthly Sales Since 2004
REVIEWS
3,501
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,501 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I have used Squaremouth before and have had claims with other companies. The support from Squaremouth is top notch. I would recommend your company to my friends. I did not use Travel Insured as I ,thankfully, did not have a claim for this trip.
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7 out of 10 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 11, 2025
Brian from IL
Verified Squaremouth Customer
Users could benefit from a more straightforward explanation of what’s covered and what isn’t.
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9 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 8, 2025
Marina from NY
Verified Squaremouth Customer
Submitted a travel delay claim with proper documentation and received a check in the mail the following week. Highly recommend!
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28 out of 29 people found this review helpful
Rating 5 out of 5
Policy:
FlexiPAX
Review Received:
January 5, 2025
Mark from VT
Verified Squaremouth Customer
So far so good.
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0 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
FlexiTrip
Review Received:
January 1, 2025
Deborah from CA
Verified Squaremouth Customer
The amount of documentation needed for $150 claim for a hotel room is ridiculous. It’s going to be very difficult to get a statement from the airline.
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24 out of 26 people found this review helpful
Rating 5 out of 5
Policy:
FlexiPAX
Review Received:
December 30, 2024
Judith from FL
Verified Squaremouth Customer
It was very easy to obtain a policy when speaking with a representative
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6 out of 9 people found this review helpful
Rating 3 out of 5
Policy:
FlexiTrip
Review Received:
December 17, 2024
WILLIAM from CA
Verified Squaremouth Customer
While on my trip my cell phone got stolen. I called the insurance carrier and the only thing they said was fill out a claim. Not overly sympathetic or reassuring.
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18 out of 25 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
November 10, 2024
MEL from CT
Verified Squaremouth Customer
As always, signing up for insurance is much easier than filing a claim even when there's a serious illness and death
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22 out of 44 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 29, 2024
Mai from CA
Verified Squaremouth Customer
Our bags were delayed 8 hours. My husband paid for a return taxi ride to the airport to get our bags. I filed a claim for the taxi fare of 80 euros. Each of our four family members who were insured could have spent a few hundred euros to buy clothing and shoes but we decided to return to the airport hoping the bags were on the last flight of the day. I filed a claim but there is no place on the form for taxi expense
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53 out of 60 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 25, 2024
LK from CA
Verified Squaremouth Customer
I’ll never use your company again. When I purchased insurance the trip and flights were refundable. Later I changed the details of the trip and called in to report the change. The customer service agent told me there was nothing I needed to do. I didn’t think to update the value of the trip. My mother got seriously ill the day before the trip and could not travel. I’m now out $6,600 because apparently I had NO trip cancellation because the value of the trip should have been updated when I called in to change it. I’m beyond upset about this and will not use your company again.
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82 out of 90 people found this review helpful