0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
134,031
Since 2004
MONTHLY SALES
505
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I called the claims department and they told me what I had to do,,, so I sent all the paper work this week.
Review Updated: 04/07/2019
My claim was settled very fast after I got home and sent my paperwork in!!!
I always get my travel insurance,,, and will always get my insurance thru SquareMouth!!!
Thank You SquareMouth,,,
Gary
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3 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 5, 2019
Jeffrey from IL
Verified Squaremouth Customer
I submitted documentation requested. Their email server does not allow larger files to be uploaded, but they ask for a lot of documentation. How they can't accept the files, which required me to send them 4-5 separate emails is unprofessional. They have since followed up asking me for documentation and explanation, which was all included with the original filing. I submitted the additional information weeks ago and still have heard no update or received the money for the claims. Thus far this has been an unsatistying experience. I guess I should have just purchased through my travel agent.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 5, 2019
Arthur from FL
Verified Squaremouth Customer
My wife developed some sort of eye infection while on a cruise. After a couple of days it got so bad she had to see the ship's doctor. The doctor prescribed three medications that we had to pay for "out of pocket". Upon returning home, she contacted a Travel Insured International representative who was very polite and very helpful. The representative explained how to file the claim, and in less than 2 weeks we were fully reimbursed for all our claimed medical expenses.
What else would you want from a travel insurance company. I highly recommend Travel Insured International.
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 4, 2019
John from CA
Verified Squaremouth Customer
I'm in the process of gathering the documentation (trip interruption claim)
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
March 3, 2019
Rita from MD
Verified Squaremouth Customer
We had to cancel our trip because my husband had serious medical issues. We have not received a response to our claim. We are awaiting a response to the claim we filed. Then I hope we can re-evaluate. We are hoping that we’ll be able to give you as good a rating as we did for your earlier work!
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 3, 2019
Mat from TX
Verified Squaremouth Customer
Was disappointed that when I extended my trip for a few days while out of the country, I was unable to extend the travel insurance. That is not clearly stated when taking out the policy. It seems to me that travelers might frequently make a change that results in extra days in a trip and they are out of luck for travel insurance if they do so while out of the country.
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2 out of 3 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
March 2, 2019
Kal from NY
Verified Squaremouth Customer
MY WIFE WAS BITTEN BY A DOG AND REQUIRED SHOTS SHE NEEDED MORE SHOTS AND ADDITIONAL TREATMENT AFTER WE CAME HOME. THE INSURANCE CO. REFUSED TO REIMBURSE US. WE SHOULD HAVE STAYED ABROAD , MISS OUR FLIGHT AND HAD MORE EXPENSES. .
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
February 28, 2019
Michelle from MI
Verified Squaremouth Customer
We paid $382 for the travel insurance for all NINE of us journeying to the Philippines for our very first family trip there. 3 months after airline ticket booking, the airlines notified us of their flight schedule changing out of Seoul, South Korea, forcing us to change our return flight itinerary. Even though the airline put us up in a hotel overnight and offered us meal coupons at specific restaurants within walking distance of the hotel, the pre-selected food options were not to our liking. Plus upon arrival, an emergency alert showed up on all of our mobile phones which was translated by an airline rep as a "microdust alert" and we needed to wear masks due to a high pollution alert (!). When we finally arrived into Chicago, our first stop was TGIFridays for our eager taste buds - that meal was reimbursed. Alongside the airline covering the hotel cost since the delay was due to their scheduling change, to be reimbursed by Travel Insured $340 for travel delay expenses for that one night in Seoul was absolutely wonderful and the peace of mind for the ENTIRE trip was PRICELESS. THANK YOU, TRAVEL INSURED, FOR TOTAL PEACE OF MIND THAT WE WERE FULLY COVERED IN CASE ANY HEALTH, WEATHER, BAGGAGE, FLIGHT CHALLENGE AROSE!!
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7 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
February 27, 2019
Robyn from VA
Verified Squaremouth Customer
We had to cancel our trip when our son was diagnosed with cancer. Travel Insured International has been great to deal with and are processing our claim now. I would absolutely choose to use them again.
Review Updated: 04/10/2019
The process for filing a claim was transparent and very easy. Customer service was very helpful when I contacted them. I would definitely purchase from them again.
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6 out of 7 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
February 25, 2019
Kelda from NY
Verified Squaremouth Customer
I realized the day before we were to leave for Italy that the dates on the policy were incorrect. The policy was ending the day our trip was beginning. I apparently had entered the incorrect dates for our trip back in September. I called customer service and asked if they could change the dates so we were covered for our trip. The woman who talked with me told me I had to send a copy of our airline tickets (departures) with the request. So I did--but I did not know whether we were covered or not, really. I was on the trip and I think an email came that indicated we were ok, but it wasn't terribly clear. Anyway--all is well that ends well. Still don't have our baggage which missed the plane apparently, but expect it today. Kelly Nessle
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0 out of 2 people found this review helpful