0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip Had no need for the insurance during our trip. Was so glad we had it though just in case.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
March 5, 2012
A.H. from MI
Verified Squaremouth Customer
Before Trip Hard to rate since had no claims, but the on line process was helpful and user friendly
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Travel Select
Review Received:
February 24, 2012
Ann from TX
Verified Squaremouth Customer
Before Trip We never received any documentation before our trip. We had no contact with customer service before leaving.
During Trip Should have n/a rating, since we did not contact the emergency help hotline, or contact customer service during our trip.
Claim Process N/A
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2 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
February 22, 2012
Susan T. Nunn from WA
Verified Squaremouth Customer
Before Trip The insurance gave me a feeling of security and comfort as I had fairly recently had to cancel a trip due to medical problems. We in fact lost a considerable amount of expense, ecause it was necessary to cancel at the last week prior to our planned trip. I will not plan without Insurance ever again!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
February 21, 2012
Brenda from AZ
Verified Squaremouth Customer
During Trip Had no reason to contact carrier, so I can't rate these questions
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
February 21, 2012
Larch from CT
Verified Squaremouth Customer
Before Trip It is hard to evaluate because the trip went fine and we did not need to use insurance.
During Trip It is hard to evaluate because the trip went fine and we did not need to use insurance.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
TraveLite
Review Received:
February 12, 2012
Kathleen from WA
Verified Squaremouth Customer
Claim Process Thankfully, no claim was needed. But I had peace of mind just in case!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
February 8, 2012
Nancy from VA
Verified Squaremouth Customer
Before Trip I never received anything through U.S. mail as I expected to, but I did receive info on line
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
February 6, 2012
William from MN
Verified Squaremouth Customer
Before Trip Being able to run the comparisons through SquareMouth was a significant benefit as it let me really look at our needs and the available options.
We did get materials from the carrier and they came online so that also made the process quick and simple.
During Trip Did not need the coverage (which is how we like it) Knowing that it was there and there was support was the most important benefit.
Claim Process No claim filed
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
February 3, 2012
Jim from CT
Verified Squaremouth Customer
Before Trip We purchased through Squaremouth and never had contact with the insurance so can not rate two of the three questions.
During Trip Never needed them, never contacted them so our review of these attributes is not possible
Claim Process No claim
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0 out of 0 people found this review helpful