This insurance provider is currently unavailable on Squaremouth
Overall Rating
1.1% (112) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
885
4 stars
312
3 stars
126
2 stars
47
1 star
65
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
10,086
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
1,514
Since 2004
Overall Rating
4.31 out of 5
Overall Rating 4.31 out of 5
1,514 Reviews Since 2004
Customer Reviews for TravelSafe
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip While not a problem, the cancellation period is rather short.
During Trip I did not need to contact the carrier during the trip.
Claim Process I did not have a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
July 12, 2013
Richard from KY
Verified Squaremouth Customer
Before Trip Thankfully, didn't need have any problems.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
July 10, 2013
Marge from MO
Verified Squaremouth Customer
During Trip No comment about this. We had no contact.
Claim Process We did not make a claim.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Classic Plus
Review Received:
July 7, 2013
SR from MA
Verified Squaremouth Customer
Before Trip When inquiring about additional car rental insurance I made 3 phone calls to carrier with little or no help. I finally called Square Mouth and all was taken care of.
During Trip Not Applicable
Claim Process Not applicable
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18 out of 19 people found this review helpful
Rating 3 out of 5
Policy:
Classic
Review Received:
July 3, 2013
David from CT
Verified Squaremouth Customer
During Trip Did not use, no comment.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
June 27, 2013
Ana from TX
Verified Squaremouth Customer
Before Trip I didn't speak to a representative while booking my insurance. The website was simple to use and finding what I needed seemed easy enough.
During Trip Fortunately, I did not have to use the insurance while on my trip. Therefore, I cannot rate the services.
Claim Process I did not place a claim.
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Classic
Review Received:
June 24, 2013
prefer to not give name from TX
Verified Squaremouth Customer
Claim Process We had to cancel our trip due to death in the family.
Thus far, we have heard nothing back from the insurance company TravelSafe. We have had to initiate everything. Our claim has not yet been resolved. We have heard nothing. We are NOT impressed with this carrier and we will not use them again.
Kevin O'Donnell
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74 out of 78 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
June 19, 2013
M-L from NC
Verified Squaremouth Customer
During Trip Having used Squaremouth before, I felt confident that any situation that we might encounter (we were in Iceland on glacier hikes) would be covered. Also, there are several policies that offer trip cancellation for ANY REASON. Although we did not purchase that policy, it is a great option for situations where unexpected events can result in a cancellation.
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
June 15, 2013
Marykate from NJ
Verified Squaremouth Customer
Before Trip It was a pleasure doing business with you
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Basic
Review Received:
June 14, 2013
Susan from GA
Verified Squaremouth Customer
Before Trip I had a most wonderful trip and was thankful that I did not have to make a claim, but felt secure that I could have filed easily if necessary.
During Trip Never had to have any contact with insurance carrier.
Claim Process No claim necessary.
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0 out of 0 people found this review helpful