Reviews, Sales, and Service Ratings for
Trawick International

We never went on our trip. My husband passed away on 1/5/23 so we need to be reimbursed for the insurance we purchased from you. I received credit from the airlines and hotel. Too busy to fill out the form that was sent to me. I didn't want to give you a rating but the website wouldn't let me leave it blank.

Liked the coverage.
The agent was phenomenal.

It has been challenging to contact an agent and receive answers. Just today I am feeling well enough to submit a claim. Three of the numbers on the contract didn’t work. There was no one to help me on the week. I anticipate difficulty processing the claim also.

Very professional, will use again and give references to anyone!

I had a potential trip interruption claim that I tried to report on January 26, 2023. I called the claims number and the emergency number, but was not able to get through. It was at about 8-9 am, EST. One message said that it was before business hours and another message said that there was a training session being held which delayed the opening of the claims department. I had a limited window to call, due to my location in a remote area - Antarctica. I wanted to set up a claim to let the company know about a potential claim for trip interruption.
As it turned out, I did not really have any substantial expenses for trip interruption, although our return travel was delayed by about 48 hours. At this point, I am not aware of any substantial expenses in that regard.

Booking the policy was very straight forward. When I had an inquiry, someone from customer service replied quickly. The website was very easy to navigate and most of all the insurance policy was reasonably priced.

I contacted Trawick to file a claim for interruption of our trip upon our return. My husband needed to go to the hospital for 4 days. In spite of the fact that our trip was interrupted, the agent challenged the authenticity of my claim. Finally after much arguing, The Trawick rep sent me to a site to file my claim. The web page did not exist and lead me to a fraudulent site on the internet that tried to hack me!

Your website is easy to use. I'll be back.

Easy process and options to find the best policy for me