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Rating 2 out of 5Policy:
Safe Travels Single TripReview Received:
January 3, 2023Stephen from ME Verified Squaremouth CustomerWas this review helpful to you?I submitted my claim electronically through CBPconnect.com
I received an email saying they received my claim, however I was never contacted by anyone. I never received a further email. And when logging in to check status at cbpconnect.com it is as if there were never any claims submitted. I am not at all pleased with any communication that I have had with them when our trip was interrupted and they offered the wrong advice on what to do concerning issues we had with our trip
15 out of 15 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
January 3, 2023elizabeth from OR Verified Squaremouth CustomerWas this review helpful to you?waiting to hear back after filing my claim
2 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
January 3, 2023Tench from PA Verified Squaremouth CustomerI like the on-line "auction" model to purchase insurance at the price point I want (<= 10%). Since I have not completed the claim process, I can not comment on that.
Review Updated: 01/31/2023
I canceled my claim for alternative travel expenses due to Southwest Airline travel disruption. This was because Southwest paid for the expenses I incurred.
As a result, I really have no actual experience with the claim process beyond robo-replies to my initial form submissions.
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0 out of 1 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels VoyagerReview Received:
January 3, 2023Kathryn from MO Verified Squaremouth CustomerWas this review helpful to you?So far I’ve had a poor experience submitting the claim. The website submission process wouldn’t work so I had to email the claim. I’ve had no response except a form email.
10 out of 11 people found this review helpful -
Rating 2 out of 5Policy:
Safe Travels ExplorerReview Received:
January 2, 2023Karen from FL Verified Squaremouth CustomerI had some trouble with getting information from the airline that I needed for your use. I have now sent everything in my second group of documents on an email and have had correspondence from the company.
Thank you
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
December 31, 2022adventure traveler from MA Verified Squaremouth CustomerWas this review helpful to you?Customer service person was great when we changed our trip a month before departure and got a refund and a modified policy for new trip.
When filing claim, customer service person was not totally helpful
5 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
December 28, 2022Barbara from OR Verified Squaremouth CustomerWas this review helpful to you?Although I didn’t need to file a claim, I felt assured I had a good policy on my three-week trip to Africa.
1 out of 1 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels JourneyReview Received:
December 27, 2022EMMA from MI Verified Squaremouth CustomerWas this review helpful to you?Called Trawick on Dec. 1, and Dec. 7 2x and requested form to file claim .
Stated that forms will be send & will receive in 10 days.
To date, Dec. 27th and still have not receive the forms.
Please send forms to: 7795 Rosewood Lane
West Bloomfield. MI 48323
Thank you.
5 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
December 27, 2022Joshua from GA Verified Squaremouth CustomerWas this review helpful to you?I called with a question about flights and other cancellations. Our flight was delayed 5 plus hours and we were trying line other plans up and I had questions about the policy and it rules about half or limited stays. Those questions were answered.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
December 26, 2022Edward from IL Verified Squaremouth CustomerWas this review helpful to you?My experience has been great. The service rep was very nice. I thought the coverage was exceptional. I would recommend Trawick International to everyone. I makes the trip more enjoyable knowing there are numerous issues you don't have to worry about.
3 out of 3 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information