Reviews, Sales, and Service Ratings for
Aegis

Easy to buy the policy. Filing the claim has been a bit bumpy as we went back and forth with the doctor's note instead of the insurance providing a form for the medical team to complete. Claim is in-process now so hope they have all they need.

It's always a 5 star process buying insurance, it's when you want to file a claim and get reimbursement that might be problematic. In this case, I did need to file a claim for an injury that occurred outside the U.S. I knew in advance that Medicare would not cover it, but was surprised that my medigap policy would cover a portion of the costs. Once those had been quickly recovered from Mutual of Omaha, then I filed with the Aegis/Zurich travel policy. The carrier emailed me a very simple claim form and I followed the instructions to the letter. They responded within a couple of weeks with a full payment of the remainder of my costs. Everything fully covered with medigap and travel insurance. Thank you Squaremouth, Aegis and Zurich for coming to my assistance so efficiently!

Aegis was very caring and supportive. They called me several times to check on how my mother was doing. They were very prompt about providing the necessary forms to fill out. The process was straightforward. Great company

Claim has been submitted in its entirety! Waiting for payment!

I understand policy.

Kent passed away, and we filed a claim which was paid promptly, but the check was made out to the “estate of Kent Peterson” I tried to get it changed to the name of the executor but they couldn’t change it. An estate account is only valid in probate of which there was none on Kent’s estate. It is not possible to set up an estate account after the fact so check can not be cashed or deposited.

Once I decided to file a claim, the response with regards to the claim was prompt and forms were sent to me expeditiously.

Thank you for entrusting Aegis to insure your trip to South Africa. We hope your trip left many memories. You did experience a Trip Interruption and we’re glad to hear your claim initiation went smoothly. Our records indicate your claim was submitted in early December, reviewed and adjudicated in early January.

Hoping you will keep Aegis at the top of your list for your future travel insurance needs.

My claim is submitted. I’ve reached out to them, but they have not responded at all.

Squaremouth is an excellent venue to see a variety of coverage plans and fees. We had to cancel our trip 4 days prior to leaving due to a newly diagnosed case of colon cancer that had a sense of medical urgency. We called Aegis immediately and started our claim Nov 8 which was filed Dec 4 after meeting with the surgeon for needed signature.