Aegis
Overall Rating 4.08 out of 5
Overall Rating 4.08 out of 5 1,309 Reviews Since 2013

  • Rating 3 out of 5
    Policy:
    Multi-Trip Plan Elite
    Review Received:
    September 23, 2014
    Robert from TN Verified Squaremouth Customer

    I have filed a claim with April after being delayed 26 hours on my trip. They claim that they will only cover me for 1 day because the second day doesn't start until 30 hours after a delay. I have appealed the judgement, only to be denied a second time. I have also called squaremouth to file a complaint against them.

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    214 out of 221 people found this review helpful

  • Rating 5 out of 5
    Policy:
    VIP Plan
    Review Received:
    September 17, 2014
    Charles from NC Verified Squaremouth Customer

    Our baggage to Brussels, Belgium was delayed by 33 hours. I contacted April Travel Protection by email immediately and received the forms to submit a claim for the delay. We returned home on 9/10/2014 and have submitted a claim to them. Hopefully we will have no problems collecting for the delayed luggage since our policy states we have a $200 daily limit per person covered after 12 hours delay. April states they will process the claim within approximately thirty business days. Hopefully that will be the case.

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    17 out of 19 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Trip Cancellation
    Review Received:
    July 23, 2014
    Mike from OR Verified Squaremouth Customer

    April Travel Protection gave excellent customer service.

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    17 out of 21 people found this review helpful

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