Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

I had to change my travel dates six weeks later because of Covid and they doubled the cost of my policy claiming costs had gone up. So I said I wanted to cancel it and they denied it saying I was past my window. I asked if this was a new policy and if so I had a right to cancel since I was within the cancellation window. No again. I then called you squaremouth asking for help and all I got was wow that’s too bad. You heard of that happening no recourse, no intervention on my behalf. I called Berkshire Hathaway again wanting to talk to a manager. After three calls and threatening to report them to various insurance regulators they refunded me. So I got other travel insurance with Travel Insure because I felt you were of no help to me as your customer.

The cruise line canceled due to Covid issues in South Africa. I was out my 600+ dollar mandatory insurance policy, something beyond my control.
This type of situation was not written into the policy that should have been due to circumstances the insurance company was not very sympathetic and was not willing to reimburse my insurance policy funds.

We have had to cancel/delay our trip and they were extrememly helpful and professional in our interactions

Easy to research and purchase. Customer service answered our questions in a timely matter.

The customer service representative was incredible. She helped me resolve the issue I had of rescheduling due to covid. Very grateful.

The policy only covers you for 7 days after the expiration date. If you were seriously ill you could be hospitalized far longer.

Was not able to take the trip
Was not able to get a refund or delay for use in the future

Trip was cancelled until next year, same timing. Have already taken out a policy with Berkshire for upcoming trip in 2023

My trip was cancelled by the event planner a month prior to departure and I received a full refund for the trip.
However I was not able to get a refund for my trip insurance with Berkshire Hathaway. My friends who purchased policies with other companies were granted full refunds.

I was considering canceling my trip due to covid omicron outbreaks. I was told that we would not have any covered reason for a claim. We decided to go on the trip.