Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

My flight was delayed to the point where I missed my connection and didn’t make it to my destination in time for the hotel that I booked. I called the service number to call during travel and got voicemail saying the office was closed!

The 2 people I spoke with to initiate a claim were very helpful. Our claim was processed and paid quickly. Very satisfied.

We’re sorry to hear that you experienced difficulties during your trip but are very pleased that you found the claims process to be helpful and quick! Thank you for sharing your experience. We wish you safe travels!

We had to contact the 24 hour assistance to help direct us on how to proceed after my sister sprained her ankle. Called the number provided via email, and was told they no longer take care of this policy and to call another number. In a foreign country, a bit panic after the accident, need to go to hospital asap and was informed to call another number was a bit stressful. We decided we needed to go to the ER asap rather than call another number and waste more time to get medical assistance.

We’re so sorry to hear that you experienced difficulties when trying to obtain travel assistance! The phone number on the email confirmation you received looks correct and should have taken you to our internal Service Team. We’re going to investigate what could have happened to make sure it doesn’t impact you again or affect any others. We’ll reach out to you directly with what we discover. We wish you safe travels in the future.

was very easy to get the coverage!

Problems---as I travel alot------and the coverage is for US citizens

1. trip must begin in the USA and often I am ENDING 1 trip before beginning a 2nd ----with the return leg out of the USA!

2. coverage should allow for trip beginning and ending anywhere-----if US citizenship is required and home residence is in the US!

Steve

Thank you for sharing your purchase experience! We’re glad to hear that it was easy! Our coverage does start when you leave your home and end when you return home. You may be able to insure multiple destinations depending on the duration of travel. Please feel welcome to reach out to our service team at 844-411-BHTP (2487). They’ll be happy to assist with your specific situation and any questions you may have.

Professional, detailed, communicates well as necessary, fair, and responsive

Thank you so much for sharing your claims experience! We’re glad that we were able to help and wish you safe travels in the future!

My brother suggested I use you for my insurance and I was glad I did. The person who helped me purchase it was excellent and I felt secure knowing if I did get sick, I could use that Policy. Thank you for answering the phone and handling my order quickly and simply.!!

Thank you for choosing BHTP for your travel insurance needs! We’re happy to hear that our coverage provided peace of mind and hope you had a wonderful trip. Safe Travels!

Rating contingent on adequate handling of my claim. Our bagged arrival to our destination in Italy was delayed roughly 4 days. We had to purchase clothes and toiletries in the meantime.

We appreciate you taking the time to make a review and are sorry to hear that you had baggage delays on your trip! I can confirm that we have received your initial claim information, and it is being reviewed by the team. Processing time is currently approximately 15 business days, so we should have a claim determination for your shortly. We wish you safe travels!

I was impressed every stage of the way. They provided triage nurse/physicians over the phone immediately, when we needed in-person visit for prescriptions and the cost of the, they covered the visits and medication conveniently and quickly through their online forms. Highly recommend and will now purchase BH insurance every time we travel!

Thank you so much for reaching out! We’re sorry to hear that you became ill on your trip and hope you are feeling better. We appreciate you taking the time to share your experience. We wish you safe travels!

Clarified cruise coverage w rep, by phone, prior to cruise.

Bought for peace of mind in case of need, which gladly, we did not

We appreciate your trust in BHTP and are glad to hear that your trip went smoothly! We wish you safe travels!