Berkshire Hathaway Travel Insurance Reviews
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Overview
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
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“Berkshire Hathaway Travel Protection policy: ExactCare Value
Filed claim via email, so far email response has been prompt. Waiting to hear response for approval.
Stephen from CAReview Received: September 12, 2021Was this review helpful?8 out of 10 people found this review helpful“Berkshire Hathaway Travel Protection policy: LuxuryCareVery helpful customer service, walked me through the next steps and quickly sent me follow-up email listing documentation necessary to file the claim.
Shanna from NYReview Received: September 12, 2021Was this review helpful?6 out of 7 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCare ValueThought it was strange I had to call to name a beneficiary and not be able to enter it on line.
Jeff from NYReview Received: September 5, 2021Was this review helpful?5 out of 6 people found this review helpful“Berkshire Hathaway Travel Protection policy: LuxuryCareRequested a correction of the start date for the policy. Received an immediate response with the correction. Satisfied customer.
Karen from ALReview Received: September 4, 2021Was this review helpful?8 out of 8 people found this review helpful“Berkshire Hathaway Travel Protection policy: LuxuryCareNo
RW from OHReview Received: September 3, 2021Was this review helpful?2 out of 3 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCareThe policy terms and price combination met our requirements.
Irina from PAReview Received: September 1, 2021Was this review helpful?2 out of 4 people found this review helpful“Berkshire Hathaway Travel Protection policy: LuxuryCarePolicy extended as trip needed to be rescheduled due to COVID. Berkshire made it easy to extend policy for another year to cover trip postponement
David from MAReview Received: September 1, 2021Was this review helpful?3 out of 3 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCarePeter from CTReview Received: August 29, 2021Was this review helpful?6 out of 6 people found this review helpfulUltimately they paid out but it is a slow process.
It was 15 business days from submission and then if you amend/submit anything else it restarts another 15 business day timer.
They should tighten these times up and also provide better communication.
With that said, I would probably use them again.“Berkshire Hathaway Travel Protection policy: LuxuryCareNo issues. Easy to update policy based on longer or shorter trip.
Shari from NYReview Received: August 27, 2021Was this review helpful?3 out of 3 people found this review helpful“Berkshire Hathaway Travel Protection policy: ExactCareBerkshire Hathaway’s customer service was extremely helpful in guiding me through the steps I would need to complete for my claim.
Kelly from GAReview Received: August 27, 2021Was this review helpful?4 out of 6 people found this review helpful