Name: Tin Leg
Brand: Tin Leg
Rating: 4.55 (4500 reviews)

Overall Rating

0.1% (176) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

3283
4 stars

773
3 stars

268
2 stars

99
1 star

77

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

266,164

MONTHLY SALES

5392

REVIEWS

4,500

Overall Rating

Customer Reviews for Tin Leg

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

4,500 Reviews Since 2014
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Filed claim

Rating 2 out of 5

Policy:
Adventure

Review Received:
March 12, 2025

Paul from MA Verified Squaremouth Customer

It's clear that this group is just looking to find any reason not to support traveler claims. I purchased in good faith, and my experience with squaremouth at this point is quite tarnished. This is why nobody respects insurance companies.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 11, 2025

Cynthia from AR Verified Squaremouth Customer

Very easily and quickly had birthdate for my husband corrected that I had entered incorrectly . Person answered with in 3 rings and it was fixed in less than a minute. Glad we did not need to make a claim, but hope the service would have been as good

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 10, 2025

Deborah from KS Verified Squaremouth Customer

I did not have a claim which I believe is when a person can rate the travel insurance provider. I do find it odd that when travel internationally there is not a toll-free number to call.

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1 out of 1 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 9, 2025

Betty from WI Verified Squaremouth Customer

The claim was for trip interruption due to the death of a parent. The claim was handled in a timely manner and we appreciate the weekly updates on it's progress. There were 2 charges we submitted for reimbursement, one for an upgraded accommodation and another for Uber fares which Tinleg declined reimbursement even though there were plenty of funds in the policy we purchased to cover those expenses. We did receive the travel reimbursement 1 month after filing the claim. We feel it was timely service. We will be purchasing Tinleg Gold insurance for future travel.

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2 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Basic

Review Received:
March 8, 2025

Sharon from PA Verified Squaremouth Customer

Every policy I purchase through Square Mouth, including this policy, provides more coverage for less money than the policies offered through cruise lines and land based travel companies. Fortunately I did not have to use this policy, but having it gave me peace of mind during my travels.

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3 out of 3 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 7, 2025

Barb from IL Verified Squaremouth Customer

Very helpful and courteous. Delighted that all went well for the trip and there was no need to file any claim.

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2 out of 4 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 7, 2025

Barbara from NV Verified Squaremouth Customer

Worth the peace of mind!