Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
Didnt use service during my trip
Claim Process
No claim was submitted
Before Trip
Easy to buy. Good website.
During Trip
did not have to use the service
Claim Process
did not have a claims
Before Trip
Everything was very easy and very helpful. The price was very good and I look forward to using this company again of future trips
During Trip
I did not use or contact the company while on the trip
Claim Process
I have not yet sent in my claim as I just received the forms and am now in the process of filling out the paperwork. However, the phone conversation for my initial questions were handled very nicely and the claim forms were sent to my email directly, so, so far everyone has been very helpful
During Trip
since I did not have any problems, I made contact with your customer service
Before Trip
Thanks. good to know I had it, even if I did not need to file a claim.
Before Trip
The staff at Squearmouth are well versed in the policies.
They are very helpful and cheerful and genuinely seem interested in helping their customers.
Before Trip
I've been using Squaremouth affair years and have been pleased with my experience every time. The service is very efficient and very thorough.
During Trip
I did not use the emergency help line or customer service.
Claim Process
I did not make a claim. (I'm on my iPad—did my selection of "no" not register when I responded to the email's question of whether or not I would make a claim?)
During Trip
Didn't need to use the insurance.
Before Trip
the web site was easy to use and very instructive
During Trip
did not have to use the insurance which is good right/
During Trip
Did not use the service during the trip.