0.3% (228) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1356
4 stars
418
3 stars
219
2 stars
88
1 star
140
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
82,669
Since 2005
MONTHLY SALES
3515
Average Monthly Sales Since 2005
REVIEWS
2,267
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,267 Reviews Since 2005
Customer Reviews for IMG
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Before Trip I had to clarify something since the travel situation was a bit different. I did not have a problem getting ahold of a representative and my question was answered without hesitation.
During Trip Thankfully, did not have to use the hotline or any part of the insurance during the trip.
Claim Process No claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
June 8, 2010
John from MI
Verified Squaremouth Customer
Before Trip easy transaction - no issues
During Trip did not use emergency services
Claim Process no claims
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0 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
June 5, 2010
Sharon from VA
Verified Squaremouth Customer
Before Trip i had to change the deductible, and it took sometime to get in touch with someone.
During Trip i had no problem, so i didn't use the service during the trip
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0 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
June 3, 2010
Brenda from NV
Verified Squaremouth Customer
During Trip We had no reason to contact the carrier during or after the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
May 24, 2010
Doris from CA
Verified Squaremouth Customer
Claim Process I had to cancel due to medical reasons, and I received full payment as requested. I am very satisfied with this insurance carrier.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
April 28, 2010
Gary from OK
Verified Squaremouth Customer
During Trip did not use
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0 out of 6 people found this review helpful
Rating 4 out of 5
Policy:
Patriot International
Review Received:
April 21, 2010
Richard from WA
Verified Squaremouth Customer
Claim Process I have not been contacted regarding my claim yet.
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39 out of 48 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
April 21, 2010
Norman from MI
Verified Squaremouth Customer
During Trip We never had to contact them.
Claim Process No claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
March 15, 2010
Mike from CA
Verified Squaremouth Customer
Before Trip No claim and no contact with carrier, true evaluation should be if claim involved. Price reasonable.
During Trip No claim
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0 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
iTravelInsured Elite
Review Received:
March 13, 2010
Gary from CO
Verified Squaremouth Customer
Before Trip I called the carrier to make a change on the policy information and received a voicemail. I didn't receive a call back before I had to travel, so the change wasn't made. The documentation arrived by email in a timely manner and by mail while I was on vacation.
During Trip No claims were made.
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1 out of 2 people found this review helpful