Tin Leg Travel Insurance Reviews

I chose this policy in large part because of the medical coverage. Our medicare coverage does not apply when we are out of the country.

Since I have no claim, it is difficult to rate the policy. Only when you make a claim can you make a judgment on the policy.

There was some confusion about upgrading my policy over time, but we got it figured out.

I purchased trip insurance through Squaremouth because I used them on a previous trip, and I found insurance that was less expensive with better coverage than the insurance offered by my tour company. I found the process to be easy. Unfortunately, my wife was hospitalized 3 days before we were scheduled to depart, so I filed a claim. The Tin Leg web site explained the process well, and filing the claim was not particularly difficult because I had only two expenses to claim for -- the tour company's and the air ticket agency. Once I documented the claim properly and submitted it, I received full payment within a few weeks.

1. We planned our trip to East Africa before the Ebola outbreak in West Africa. I called customer service in October 2014 and asked if the policy would be in effect if the US State Dept issued a travel advisory for Tanzania. I called and spoke immediately with an agent. I was told that the policy would cover that possibility. Fortunately, Ebola is not an issue in Tanzania and our trip went without a hitch.
2. In 2012 we had a trip planned to Asia. Shortly before our departure, a health issue led to cancellation. After I submitted documentation, the policy quickly covered travel expenses in full according to the policy.
I am pleased with service and have continued to use it.

Excellent trip no claims necessary

Recently, prior to making a Tin Leg claim I recommended it to two couples who have purchased policies. Over nearly two years I have suggested that people look at Squaremouth. Several have and ended up buying policies.

Depending on the outcome of our claim will determine whether I would make further recommendations.

My initial contact with Tin Leg learning how to file a claim has been positive. Our claim is due to illness forcing us to cancel Myanmar trip. Wait and see.

I had a few expenses with doctor's cost and a few medical tests in Mumbai, just came back.

I would recommend Tin Leg for anyone looking for travel insurance. My trip was completed without interruption, and I am thankful that I did not have to file a claim. However, the peace of mind Tin Leg afforded me was worth it.

We had our baggage lost for six days going and 1 piece lost for 1 day returning. We went to Papua New Guinea and had to travel 4+ hours to retrieve our luggage on not very nice conditions and all they reimbursed us was $19.02 the actual money outlaid to travel to get our luggage. Not any reimbursement for doing without our things for 6 days or the time it took to retrieve them.
I was very dissapointed and would not use this insurance company again or recommend them to anyone else!!!!!

so far, our experience with Tin Leg has been exceptional. We plan on using the same company in future trips.