Tin Leg Travel Insurance Reviews

First time ever needing to file a claim, Tin Leg process was easy. Understandably, they require documentation to support the claim (save everything related to your trip). Once provided, they approve quickly and paid. Could not be more pleased.

Perfect

So far so good, I got sick on cruise & had to see the ship doctor! I submitted the bill to Tim Leg so I’ll see how that works out ,

Customer service was exceptional explaining everything to me. I will be back because of them.

I wasnt able to make my trip due to an emergency. I filed a claim prior to my scheduled start of my planned trip. I am currently working with claims on getting the necessary paperwork together.

The requirements for the claim process were lengthy and a bit annoying but understandable to verify the legitimacy of claims. Once completed, very quick process and response ! Thank you

Terrible. Super slow, unresponsive

Very easy to set up a policy on short notice.

After providing the receipts I waited ten days to have an interview. Then they asked for a bunch of stuff see below that I have no idea how to provide. In fact one of the things they asked for was a receipt, no other description given. Anyway here is the list of things they asked for:
Government Issued Photo Identification
Hotel confirmation or voucher
Itinerary - Original and Updated
Proof of purchase: Credit card statement or bank statement
Receipt
Travel provider baggage claim form
Confirmation of Baggage Return Date
Travel provider cancellation or delay explanation
Travel provider cancellation confirmation
Travel provider cancellation penalty or proof of no refund
Travel provider cancellation terms and conditions
Travel provider invoice, statement or receipt

Needless to say I'll have to waste more time to make another phone call to figure out what they are asking for. Pretty obvious they are trying to make me decide that it will take so much of my time to fulfill their requirements that I will simply give up.
I don't know how it is possible that this company gets such high ratings when you can see for yourself what kind of company they are.

Thank god I didn’t have to use it but knew it was there for me