Travel Insured Travel Insurance Reviews

I thought the purchasing process was easy, and appreciated the help the rep gave me when additions were needed

I have purchased Squaremouth travel insurance several times when we have gone on cruises. On our last 17-day cruise to the Panama Canal on NCL, I got sick and had to go to the medical center twice. I received excellent and thorough care (x-rays, lab tests, steroid interventions, etc., for flu and bronchitis which caused severe coughing and muscle pain). I received a bill for almost $5,000.00 and submitted the claim to Squaremouth. We received a check for the claim amount within six weeks. We did receive one email after four weeks that the claim was delayed. However, it would have been nice to have received a subsequent email confirming that the claim was resolved and a check was on the way.

Otherwise, on the whole I am very grateful and satisfied with their coverage and service.
Carol

I wish it was less expensive for the insurance, but it was so good to have peace of mind. Thank you!

My wife and I had an unfortunate experience when traveling in Europe. My wife's backpack was stolen at a coffee shop in Geneva and she lost her iPad, coat, wallet and some personal items. After returning, we filed an online claim and received a timely response and reimbursement for the losses. The process required uploading a police report and receipts, which fortunately we had, so it was relatively easy and approved after review.

Squaremouth was once again my travel insurance resource. I recently completed a one month trip to Thailand, UAE, Pakistan, and Afghanistan. I didn't need to file a claim. However, I contacted Squaremouth customer service prior to choosing a policy. I wanted to ensure that neither Pakistan or Afghanistan would be excluded from coverage. The customer service agent advised me to check exclusions on the policies I was considering to verify that neither country was excluded. I didn't see such exclusions on the policy details of the insurance policies I was considering, so I made a choice that seemed to be a good for my needs. I always choose primary medical care which is a bit more expensive, but the smartest option for my needs. With secondary coverage, you must try to get compensation from your personal insurance first, a hassle I don't want to deal with. Primary medical from a Squaremouth policy is the best way to go.

This travel insurance was not accepted by Bangkok Hospital in Thailand. I am very disappointed because I ended up using out of pocket since Bangkok Hospital checked with this travel insurance and they were not accepted at this very common and safe hospital throughout Thailand.