Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
We had no claimable incidents, therefore it is impossible to rate the service.
During Trip
Did not call or notify during trip
Claim Process
Just now documenting claim
During Trip
We needed assistance during the trip and called the hotline. The rep there was no more knowledgeable than we were on how to gain access to the ship at 2:00a.m. when princess phone lines were closed.
Claim Process
We just filed the claim. The amount of documentation required was daunting. They even asked for a copy of our paid receipt for the travel insurance which surely they have.
Before Trip
Very informative and cooperative even after coming back with questions several times.
During Trip
Did not have to use the insurance or make contact. The other traveler did need medical attention and we did not think to contact Squaremouth for directives from Israel as I had not had to use insurance in the past and did not prepare myself enough before leaving or reading the information on coverage and procedures.
Before Trip
Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
't cal;l on your services
Before Trip
It was good before the trip.
During Trip
We couldn't take the trip. We let them know two weeks ahead of scheduled departure.
Claim Process
They have been fine on the phone, but we never got our money.
Before Trip
There was essentially no contact with any representative. I ordered on line and finally received mhy policy on line so was essentially a number
During Trip
Have had no contact with anyone since paying for my policy
Claim Process
No claim so there has been no contact
During Trip
Had no need to contact carrier
Claim Process
No claim
During Trip
hard to rate since no communication was needed
Claim Process
no claim
Before Trip
I have taken out travel insurance several times with SquareMouth, and have always had great service. However, I have never needed to make a claim, and until that eventuality it is difficult to assess the individual policies completely, but it is nice to have the service and the cover laid out fully, so that you know what you are buying.
During Trip
Did not have to use any of these services, but I kept the contact details near at hand in case of an emergency.
Claim Process
No claims made