Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
172,886
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AVG. MONTH
3,745
Total Reviews
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SINCE 2004
3,759
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.09/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,759 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2327
  • 4
    708
  • 3
    289
  • 2
    85
  • 1
    123
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  • Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We had no claimable incidents, therefore it is impossible to rate the service.

    Richard from WA
    Review Received: November 21, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not call or notify during trip

    Claim Process
    Just now documenting claim

    Wayne from KY
    Review Received: November 21, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    We needed assistance during the trip and called the hotline. The rep there was no more knowledgeable than we were on how to gain access to the ship at 2:00a.m. when princess phone lines were closed.

    Claim Process
    We just filed the claim. The amount of documentation required was daunting. They even asked for a copy of our paid receipt for the travel insurance which surely they have.

    Susan from OK
    Review Received: November 19, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Very informative and cooperative even after coming back with questions several times.

    During Trip
    Did not have to use the insurance or make contact. The other traveler did need medical attention and we did not think to contact Squaremouth for directives from Israel as I had not had to use insurance in the past and did not prepare myself enough before leaving or reading the information on coverage and procedures.

    Joann from IL
    Review Received: November 17, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
    't cal;l on your services

    Hila from CA
    Review Received: November 17, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It was good before the trip.

    During Trip
    We couldn't take the trip. We let them know two weeks ahead of scheduled departure.

    Claim Process
    They have been fine on the phone, but we never got our money.

    Augusto from NY
    Review Received: November 13, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    There was essentially no contact with any representative. I ordered on line and finally received mhy policy on line so was essentially a number

    During Trip
    Have had no contact with anyone since paying for my policy

    Claim Process
    No claim so there has been no contact

    Edwin from VA
    Review Received: November 11, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Had no need to contact carrier

    Claim Process
    No claim

    Irwin from NC
    Review Received: November 9, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    hard to rate since no communication was needed

    Claim Process
    no claim

    John from GA
    Review Received: November 8, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    I have taken out travel insurance several times with SquareMouth, and have always had great service. However, I have never needed to make a claim, and until that eventuality it is difficult to assess the individual policies completely, but it is nice to have the service and the cover laid out fully, so that you know what you are buying.

    During Trip
    Did not have to use any of these services, but I kept the contact details near at hand in case of an emergency.

    Claim Process
    No claims made

    Rene from TX
    Review Received: November 7, 2011
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