0.1% (41) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
288
4 stars
108
3 stars
42
2 stars
22
1 star
19
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,391
Since 2008
MONTHLY SALES
419
Average Monthly Sales Since 2008
REVIEWS
499
Since 2008
Overall Rating
4.26 out of 5
Overall Rating 4.26 out of 5
499 Reviews Since 2008
Customer Reviews for WorldTrips
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Peter from Philippines
Verified Squaremouth Customer
Before Trip I am not sure if I took out the right insurance for our trip, I just found the choices were so many I got a bit confused, I am a Aussie living in the Philippines, but as all went fine on the trip I did not have to find out if I made the right choice
During Trip All was fine on the trip, so had no reason to contact HCC
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0 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
July 2, 2012
Alice from TX
Verified Squaremouth Customer
During Trip Thankfully, I didn't need to use it.
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1 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
June 23, 2012
Daniel from IN
Verified Squaremouth Customer
Before Trip The ordering process was easy and we promptly received policy documentation as well as insurance cards to carry.
During Trip We did not have any direct contact with the company. Thankfully we did not have any issues that required their help.
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0 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
June 4, 2012
John from OK
Verified Squaremouth Customer
Before Trip United Airlines had a problem and could not deliver. I could not get to my destination as needed and cancelled the trip. I cancelled my insurance by email at the same time and received a full refund.
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10 out of 16 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
May 19, 2012
Antonia from FL
Verified Squaremouth Customer
During Trip We were fortunate not to need any service from our insurance. During our trip we did not experience any medical issues therefore we cannot evaluate the insurance service during the trip.
Claim Process We did not have a claim.
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0 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
March 28, 2012
Joseph from Brazil
Verified Squaremouth Customer
Before Trip Very Good
During Trip DID NOT USED
Claim Process did NOT claime
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0 out of 6 people found this review helpful
Rating 4 out of 5
Policy:
Atlas America incl US
Review Received:
March 24, 2012
MM from Australia
Verified Squaremouth Customer
During Trip I did not use the insurance
Claim Process i did not claim
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0 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Atlas International excl US
Review Received:
March 10, 2012
Sean from CA
Verified Squaremouth Customer
Claim Process No claim
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0 out of 6 people found this review helpful
Rating 2 out of 5
Policy:
Atlas International excl US
Review Received:
February 29, 2012
Laura from NV
Verified Squaremouth Customer
Claim Process I submitted a claim over 3 months ago and I haven't been reimbursed yet or any correspondence outside of the email saying that the processing would be delayed (that was in December. Today is the last day of February). I'm starting to regret the fact that I renewed the policy for my sons.
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99 out of 102 people found this review helpful
Rating 4 out of 5
Policy:
Atlas International excl US
Review Received:
September 6, 2011
Heidi from UT
Verified Squaremouth Customer
During Trip didn't need to use it, so unable to rate on several points
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0 out of 4 people found this review helpful