Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 763 Reviews Since 2016

  • Rating 1 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 18, 2024
    Teresa from MO Verified Squaremouth Customer

    Very disappointed that I thought I was sold hurricane insurance and a CFAR policy which I chatted online with a rep through squaremouth prior to purchasing. I assured me that was the policy I needed and we had to leave bc hurricane Helene was coming and we under a state of emergency and Berkshire Hathaway wont pay.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 18, 2024
    John from WI Verified Squaremouth Customer

    I made a claim for unreimbursed expenses related to a canceled cruise and have heard nothing back. No acknowledgement of my claim; no information about if or when it will be paid; NOTHING. Disappointing waste of money at this point.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 10, 2024
    Rachel from ND Verified Squaremouth Customer

    Overall a good policy for my needs. Only reason I gave one less star is that I called customer service and the person helping me seemed annoyed by my questions. This was my first time purchasing travel insurance so I wanted to understand the terms. She was able to help me but it was less than pleasant.

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    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 10, 2024
    Steven from OR Verified Squaremouth Customer

    I was satisfied that the travel nsurance paid for my emergency surgery saving my life. Eventually after laying in urgent care for 7 days . But i was not happy at all with the fact manner if communicating with reps.

    Every time i sent an email i received email responses from different people and had to tell them oger and overbthe situation. Phone calls were difficult and getting a Spanish speaking rep was almost impossible.

    The reps were all courteous and professIonal . But i still have not received an answer from the last email i sent a few weeks ago. Thank you steven plount

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    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Lite
    Review Received:
    November 10, 2024
    Peg from AL Verified Squaremouth Customer

    Agent was very helpful, price was high but waited too late to get better price.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    November 6, 2024
    Forrest from FL Verified Squaremouth Customer

    Very easy claim process. After I filed claim, BHP took care of everything and no further input on my part.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 4, 2024
    Andres from FL Verified Squaremouth Customer

    I am still waiting to hear from them on my claim.
    They are not reviewing it yet and not answering my emails.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 3, 2024
    Christine from RI Verified Squaremouth Customer

    I had to call Berkshire Hathaway twice to make changes to our travel dates. Agents were very helpful, efficient and professional each time.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    November 2, 2024
    Stuart from AZ Verified Squaremouth Customer

    Did not need to file a claim, but I did have to change the country covered on the policy. The agent did it quickly without issues.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    October 31, 2024
    Ken from TX Verified Squaremouth Customer

    Claim process was smooth and straightforward. Only “complaint” is that the approval took several weeks (was told it could/would take 4-5 weeks)

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    4 out of 4 people found this review helpful