0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
520
4 stars
134
3 stars
82
2 stars
30
1 star
39
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
82,837
Since 2016
MONTHLY SALES
1849
Average Monthly Sales Since 2016
REVIEWS
805
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
805 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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We did file a claim because our travel was delayed and our baggage was misplaced… late to our destination- but have not heard back yet…
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6 out of 10 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
January 14, 2025
Vernon Gooden from GA
Verified Squaremouth Customer
Your travel insurance provided no insurance during a medical emergency for my wife while in Paris. Your tele support was useless and your insurance provided no value.
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13 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
December 28, 2024
MICHAEL from FL
Verified Squaremouth Customer
Told by BHTP that my small claim with full documentation will take 12-15 weeks to settle. This seems unreasonably long.
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11 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
December 19, 2024
Malcolm from DC
Verified Squaremouth Customer
Excellent. I was looking for simple medical coverage for my spouse and I, she for two weeks and myself for about ten days of travel in Italy. We're of a certain age and are able to handle delays, cancellations and other travel issues, but did want something to get us in the hospital or doctor's office door if we took a fall, caught the flue or covid, or experienced any other medical problem. I was not about to pay the $200-500+ that policies covering non-medical eventualities cost. The policies we took out were very reasonably priced, really about the same as the daily cost of medical insurance at home.
I had a question when enrolling. The person who answered the given phone number after just a few rings was helpful, and took the time to get back to the insuring company with an answer to my question. All for a very low cost policy.
Best part was, of course, that we didn't need to use the insurance that we paid a very reasonable price for.
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8 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
December 12, 2024
Dianne from TN
Verified Squaremouth Customer
I called and talked to a representative who cordially assisted me and my needs.
Great customer service!
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
December 12, 2024
David from MO
Verified Squaremouth Customer
All went well and my agent was very clear and concise in providing me information.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
December 3, 2024
Melody from MD
Verified Squaremouth Customer
Quick process and payment.
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2 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
December 3, 2024
Dave from IL
Verified Squaremouth Customer
My husband and I had to cancel our trip because my mother became very ill and was entered into Hospice. She then passed away.
I notified Berkshire Hathaway on November 2 that we had to cancel our trip. My husband tried to contact Berkshire Hathaway on about November 16, after my mother died. We left them both of our phone numbers, emails, and
home addresses. We have not heard anything from them.
We have been very unhappy with their lack of service. We are only trying to recover our flight costs and rental car deposit.
We have used Squaremouth before and have been pleased. This is very disappointing.
Lois Gannon
Cell: 309-912-0535
Loisgannon@aol.com
Review Updated: 12/31/2024
I’m satisfied with the final result of my claim with Berkshire Hathaway Travel Protection. The only negative in my experience is that it took longer than I expected for the claim to be settled.
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30 out of 30 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare Value
Review Received:
November 27, 2024
Louis from PA
Verified Squaremouth Customer
Knowing I had recourse if my luggage was lost or we were hit by bad weather was comforting
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
November 24, 2024
Elizabeth from OH
Verified Squaremouth Customer
I needed to increase coverage and it was a breeze working with Berkshire
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1 out of 1 people found this review helpful