Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 773 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    August 19, 2021
    NL from WA Verified Squaremouth Customer

    Responsive customer service who helped start a claim. Paperwork not too burdensome and reimbursement smooth through direct deposit.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    August 16, 2021
    monica from NY Verified Squaremouth Customer

    Didn't think I needed travel protection for a home base trip in the USA, but glad I did. Three night before we were to return home Frontier airlines canceled our return flight with no reason. Scrambled to get 4 flights home for the same date and it cost 2x as much. Travel insurance is suppose to pick up the difference. We will see.

    Review Updated: 09/13/2021

    Provided required documents via email. A check was mailed within 15 business days. The company paid the difference of air fare due to a cancellation fight by Frontier Airlines. Recommend especially if you are using a budget airlines.

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    9 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 16, 2021
    harold from FL Verified Squaremouth Customer

    All excellent. Will certainly use in the future

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    July 28, 2021
    Paul from CA Verified Squaremouth Customer

    I have had 2 carriers cancel my flights to S Africa and now I'm on my 3rd, Delta Airlines. The new ticket is $2000 more than the original. I spoke to BHTP and they confirmed that I should be able to file a Trip Interruption claim for the additional expense. They emailed me the paperwork which I am in the process of completing.

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    15 out of 17 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    July 5, 2021
    Michael from PA Verified Squaremouth Customer

    Horrible customer service. The customer service rep does not know who issued the policy. Still waiting for money

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    18 out of 25 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    July 1, 2021
    GARY from FL Verified Squaremouth Customer

    Using the web site was easy. Had to call customer service to get a covid rider which was easy and efficient. Sent to my email quickly. Good overall experience.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    June 21, 2021
    David from NY Verified Squaremouth Customer

    The only reason that I did not provide 5 stars was because I was asked for information that I was unable to provide at the time. I called and the person I spoke with told me to email her what I had told her on the phone. She then emailed me back again asking for the same information. It took me FOREVER and a ton of aggravation to FINALLY get in touch with American Airlines to submit what was requested. Other than that, my experience was very good.

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    9 out of 13 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 12, 2021
    Ibrahim from CA Verified Squaremouth Customer

    The only issue was that the online system wouldn’t take a credit card...and a representative had to call the next day to complete the transaction...otherwise, everything else went well. Thanks.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 11, 2021
    pat from OH Verified Squaremouth Customer

    Process was extremely efficient and quick. My claim was approved and received the check with in days! Thank You!!

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    9 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 1, 2021
    rolen from NY Verified Squaremouth Customer

    MY CLAIM WAS FOR MY 89 YEAR OLD FATHER. i FEEL THAT THE REQUESTS FOR FURTHER INFO FELT ENDLESS AND THE INSURANCE COMPANY WAS SEEKING A WAY TO SHAKE ME LOOSE AND NOT PAY

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    28 out of 31 people found this review helpful

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