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Rating 4 out of 5Policy:
ExactCare ValueReview Received:
September 12, 2021Stephen from CA Verified Squaremouth CustomerWas this review helpful to you?Filed claim via email, so far email response has been prompt. Waiting to hear response for approval.
8 out of 10 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
September 12, 2021Shanna from NY Verified Squaremouth CustomerWas this review helpful to you?Very helpful customer service, walked me through the next steps and quickly sent me follow-up email listing documentation necessary to file the claim.
6 out of 7 people found this review helpful -
Rating 4 out of 5Policy:
ExactCare ValueReview Received:
September 5, 2021Jeff from NY Verified Squaremouth CustomerWas this review helpful to you?Thought it was strange I had to call to name a beneficiary and not be able to enter it on line.
5 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
September 4, 2021Karen from AL Verified Squaremouth CustomerWas this review helpful to you?Requested a correction of the start date for the policy. Received an immediate response with the correction. Satisfied customer.
8 out of 8 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
September 3, 2021RW from OH Verified Squaremouth CustomerWas this review helpful to you?No
2 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
ExactCareReview Received:
September 1, 2021Irina from PA Verified Squaremouth CustomerWas this review helpful to you?The policy terms and price combination met our requirements.
2 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
September 1, 2021David from MA Verified Squaremouth CustomerWas this review helpful to you?Policy extended as trip needed to be rescheduled due to COVID. Berkshire made it easy to extend policy for another year to cover trip postponement
3 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
ExactCareReview Received:
August 29, 2021Peter from CT Verified Squaremouth CustomerUltimately they paid out but it is a slow process.
Was this review helpful to you?
It was 15 business days from submission and then if you amend/submit anything else it restarts another 15 business day timer.
They should tighten these times up and also provide better communication.
With that said, I would probably use them again.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
August 27, 2021Shari from NY Verified Squaremouth CustomerWas this review helpful to you?No issues. Easy to update policy based on longer or shorter trip.
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
August 27, 2021Kelly from GA Verified Squaremouth CustomerWas this review helpful to you?Berkshire Hathaway’s customer service was extremely helpful in guiding me through the steps I would need to complete for my claim.
4 out of 6 people found this review helpful
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Additional Information