This insurance provider is currently unavailable on Squaremouth
Overall Rating
4.2% (86) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
605
4 stars
203
3 stars
105
2 stars
41
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
2,063
Since 2007
MONTHLY SALES
0
Average Monthly Sales Since 2007
REVIEWS
1,040
Since 2007
Overall Rating
4.26 out of 5
Overall Rating 4.26 out of 5
1,040 Reviews Since 2007
Customer Reviews for Global Alert
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip My husband and I did not need to use the insurance. We traveled with my sister who's luggage didn't show up in Vienna for three days. She did not have any insurance.
Glad we didn't need ours.
During Trip Did not need.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
August 13, 2012
Trudy from FL
Verified Squaremouth Customer
Before Trip It was easy to purchase the insurance. Thankfully, I had no reason to make a claim. Therefor I cannot comment on any service other than the purchasing experience.
During Trip No comment.
Claim Process No experience. so. no comment
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
August 5, 2012
Kathy from TX
Verified Squaremouth Customer
During Trip no need to contact anyone
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Preferred
Review Received:
August 1, 2012
Mary from FL
Verified Squaremouth Customer
During Trip n/a
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
July 24, 2012
Allison from IL
Verified Squaremouth Customer
During Trip I did not need to contact customer service during my trip
Claim Process I have made no claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred Plus
Review Received:
July 22, 2012
Harriet from TX
Verified Squaremouth Customer
Before Trip SquareMouth is the best source for insurance.
During Trip na
Claim Process Na
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
July 16, 2012
Janice from GA
Verified Squaremouth Customer
During Trip Did not use it
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Preferred
Review Received:
July 14, 2012
Norman from CA
Verified Squaremouth Customer
Before Trip I had some questions for Squaremouth about my policy and tried to call 3 times for help. I sat on the phone for a total of about 3 hours at different times, which was ridiculous. Because I didn't get this question answered, the insurance would have been useless for the trip. I feel as if Squaremouth took my money and did nothing to make sure I knew how to work with the policy if something had happened.
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3 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Preferred
Review Received:
July 13, 2012
Jim from KY
Verified Squaremouth Customer
Claim Process Have lost contact with the insurance carrier and still on hold for any money back.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
July 4, 2012
Patricia from CA
Verified Squaremouth Customer
Before Trip I called with a question and it was politely answered.
During Trip I did not use it.
Claim Process I did not make a claim
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0 out of 0 people found this review helpful