0.2% (50) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
299
4 stars
107
3 stars
40
2 stars
17
1 star
33
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
33,052
Since 2004
MONTHLY SALES
141
Average Monthly Sales Since 2004
REVIEWS
515
Since 2004
Overall Rating
4.24 out of 5
Overall Rating 4.24 out of 5
515 Reviews Since 2004
Customer Reviews for HTH Travel Insurance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Fortunately we did not need to call upon the insurance provider during our trip. The information provide us in advance of the trip regarding coverage and contact information I thought was excellent.
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0 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector Preferred
Review Received:
November 26, 2013
David from NJ
Verified Squaremouth Customer
Still awaiting claim resolution
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27 out of 31 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector
Review Received:
October 9, 2013
Joe from MS
Verified Squaremouth Customer
I had no claim.
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0 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector
Review Received:
October 9, 2013
Tara from LA
Verified Squaremouth Customer
I had no claim.
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
TravelGap Excursion excl US
Review Received:
December 5, 2012
Jack from FL
Verified Squaremouth Customer
Before Trip My ratings are based upon the fact that all information was provided within minutes of enrolling. As I made no claim, I cannot address how that aspect of the carrier's service.
Squaremouth provided very good information on their web-site and allowed the comparison of several policies to find the best fit for my needs. I called them with a few questions and they were very responsive. The call was answered promptly and the service person provided answers to my questions quickly. She obviously knew the products offered very well.
During Trip As I had no need of the services, I cannot provide feedback.
Claim Process No claims were made.
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0 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Preferred
Review Received:
November 22, 2012
Alissa and Julie from CA
Verified Squaremouth Customer
Before Trip Found you with a Google search and was thrilled with all your website's options! When we travel again, we will certainly take out a policy via your website!!!
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0 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
TravelGap Excursion excl US
Review Received:
October 16, 2012
Anthony from FL
Verified Squaremouth Customer
During Trip No medical events during trip
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector
Review Received:
September 21, 2012
Allan from FL
Verified Squaremouth Customer
Claim Process Thankfully, I did not have a claim
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2 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Preferred
Review Received:
August 13, 2012
Robert from CA
Verified Squaremouth Customer
Before Trip I switched companies this year because of poor customer service with the company I have used for the last 6 years and I am glad I did. I especially like the Squaremouth system of being able to pick and choose what coverage I wanted right down to which adventure sports I wanted to be covered for. I am pleased with Squaremouth and the speedy customer service when I had a question.
5 out of 5 Stars!
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27 out of 30 people found this review helpful
Rating 5 out of 5
Policy:
TravelGap Excursion excl US
Review Received:
June 7, 2012
Nancy from AZ
Verified Squaremouth Customer
Before Trip I really had no contact with the actual carrier at any point. Squaremouth handled the purchase and fortunately I had no need to contact the carrier before, during, or after the trip. Had a great trip and stayed healthy.
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1 out of 12 people found this review helpful