IMG
Overall Rating 4.22 out of 5
Overall Rating 4.22 out of 5 2,155 Reviews Since 2005

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 18, 2024
    Susan from NY Verified Squaremouth Customer

    Thankfully, we do not have to file a claim.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel Essential
    Review Received:
    September 14, 2024
    joseph from PA Verified Squaremouth Customer

    No issues. Easy to sign up and enroll.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel LX Basic
    Review Received:
    September 12, 2024
    Travel bug from AZ Verified Squaremouth Customer

    I needed to call them to increase the value of my trip. They were very helpful with this.

    It may have been a bit more expensive, but it was important to have waiver of pre-existing conditions, and even though I didn’t need it, they allow it outside the usual restrictive 14-21 days from first payment related to the trip.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 11, 2024
    Robert from FL Verified Squaremouth Customer

    IMG customer service put pressure on me to file a claim while I was in the middle of multiple medical problems including a hospitalization.
    Threatened to reduce my benefits if I did not file a claim while I was still traveling.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 10, 2024
    timothy from IL Verified Squaremouth Customer

    IMG representative was helpful in explaining how to adjust coverage to accommodate additional coverage items.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 6, 2024
    Loi from TX Verified Squaremouth Customer

    I’m glad to make decisions to have IMG coverage, hassle free , peace of mind, I would recommend anyone would have IMG coverage on your travel

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    2 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 5, 2024
    BV from NJ Verified Squaremouth Customer

    The claim has been resolved with 100% reimbursement. Thank you for your help IMG!!

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    6 out of 6 people found this review helpful

  • Rating 2 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 5, 2024
    Ashok from TX Verified Squaremouth Customer

    website for filing a claim is worse I have seen.
    Doe snot allow for correct time to be entered in flights
    ONLY 900 WORD LIMIT FOR DESCRIPTION is not enough.
    Even if you done have a document for a issue, you cannot submit the claim except rename the same file and reoad?
    Phone call promised for call back never happens-waiting for over 48 hours

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    9 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    September 1, 2024
    DAVID from UT Verified Squaremouth Customer

    Good Travel Insurance protection.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel Essential
    Review Received:
    August 29, 2024
    Stacey from CA Verified Squaremouth Customer

    Very simple process to obtain the travel insurance that I wanted. Easy process and the price was affordable and reasonable. I did not end up having to file a claim, but it was nice to have the peace of mind that I was covered in the event of a problem with my tour.

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    1 out of 2 people found this review helpful

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