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Rating 5 out of 5Policy:
EssentialReview Received:
April 8, 2018Marie from NE Verified Squaremouth CustomerWas this review helpful to you?Called Roam Right prior to departing. We knew we would be filing a claim as Lufthansa Airlines changed flight schedules and we were having to stay an extra day in Sorrento, Italy, because they could not get us home as originally scheduled on April 1st. Return had to be delayed until April 2. Roam Right informed us to wait until we returned to file a claim.
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 8, 2018Lynn from AZ Verified Squaremouth CustomerWas this review helpful to you?It eas extremely easy to purchase coverage over the phone.
This coverage offered best benefit should I have required medical assistance to be returned to America following illness or accident.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 7, 2018Cynthia from NY Verified Squaremouth CustomerWas this review helpful to you?I've used roam right multiple times over the past several yeats. They offer good rates and great customer service. I had a previous small claim and it was paid promptly
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 7, 2018John from IL Verified Squaremouth CustomerThe agent was efficient and responsive to our claim and what they needed to finalize the process. The check arrived within several weeks of having all documentation submitted. Overall, a very good experience.
Was this review helpful to you?
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
April 2, 2018Katherine from MN Verified Squaremouth CustomerWas this review helpful to you?The claim process was a bit slow, but otherwise great.
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
April 1, 2018Kathleen from WA Verified Squaremouth CustomerWas this review helpful to you?It's very difficult to file a Claim with their online form. They want extra documentation but don't give you a way to include those documents on the form. Is that a way to prevent the claim or just an IT error?
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 1, 2018Mark from WA Verified Squaremouth CustomerWas this review helpful to you?Roam Right medical folks read my medical history & decided to send a "rescue" nurse (Chris) to assist me.
Turns out, that was a critical decision as I needed not only physical help for my broken leg, but oxygen
as well. Chris was essential and I couldn't have gotten home without him.
3 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
April 1, 2018Ronald from WA Verified Squaremouth CustomerWas this review helpful to you?Before the cruise, we did not receive all the paper work. We contacted the carrier and received it quickly.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
March 31, 2018Joseph from MN Verified Squaremouth CustomerWas this review helpful to you?Bought what I needed and didn't have to use it. Mind at ease knowing it was there if needed.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
March 29, 2018Marilyn from NY Verified Squaremouth CustomerThe process of purchasing my policy and receiving documentation was easy. I'm so glad I purchased the coverage, as my return was delayed due to weather, meaning the airline had no obligation to cover my expenses. I'm submitting a claim to cover two days' hotel expenses that otherwise I would have had to cover.
Review Updated: 05/10/2018
Straightforward claims process, no issues.
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0 out of 0 people found this review helpful
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