0.1% (295) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2659
4 stars
774
3 stars
296
2 stars
117
1 star
178
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
216,576
Since 2007
MONTHLY SALES
3131
Average Monthly Sales Since 2007
REVIEWS
4,148
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,148 Reviews Since 2007
Customer Reviews for Seven Corners
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Bill from VA from VA
Verified Squaremouth Customer
I had to call Seven orners several times and received the same answer "we will send your claim to the provider" It took a long time to get the claim to the provider. We are NOT happy campers.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Elite
Review Received:
April 28, 2015
J from MA
Verified Squaremouth Customer
When we contacted one of your customer service representatives, Wesley Smith International Assistance Coordinators, on March 30, 2017 regarding our travel delay and that we wanted to know what information we needed to process our claim, Mr. Smith was very helpful and pleasant on the phone. He started our claim file and sent us the claim file instructions. We hope processing the claim and reimbursement will go equally as well.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
April 26, 2015
Rosella from MI
Verified Squaremouth Customer
It gave me peace of mind. I have no reason to dislike the policy, I could choose what I wanted covered.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
April 20, 2015
Janice from WA
Verified Squaremouth Customer
I used Squaremouth last year to purchase a policy with Seven Corners. The trip that I had planned to take last year had to be cancelled 1 month before the departure date, due to a health concern of one member of our party. Seven Corners refunded all the money I had paid for the trip within a reasonable time. I provided the information that I felt was relevant to the claim and they refunded everything I had expected with no question and no delay. This year, therefore, I was determined to deal again with both Squaremouth and Seven Corners again. On this recent trip I had just a few minor problems due to a cancelled flight and baggage damage. I will soon be sending in a claim and feel confident that I will get full satisfaction once again. I will surely use Squaremouth and Seven Corners again in the future. They give me peace of mind while I travel.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
April 11, 2015
Michael from WA
Verified Squaremouth Customer
Rates for plans up to 30 days in length are very reasonable. Then, daily rates increase significantly. Too bad rates cannot stay the same 60-90 dayside!
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Liaison Continent excl US
Review Received:
April 11, 2015
Joanna from Singapore
Verified Squaremouth Customer
Wanted to extend the policy online, just got an uninformative error message on the website.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
April 9, 2015
Ramsey from CA
Verified Squaremouth Customer
The system lost my reservation, had to do it twice, speak to two different representatives.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
April 7, 2015
Candace from MN
Verified Squaremouth Customer
They provided what I needed, giving me peace of mind so I could enjoy my trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Elite
Review Received:
April 7, 2015
S A from NY
Verified Squaremouth Customer
My experience was nothing but excellent!! My claim was handled promptly and once I sent the required documentation, paid right away.
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0 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Economy
Review Received:
April 4, 2015
Edward from VA
Verified Squaremouth Customer
Ed and Kim V. were one day late departing for Canada due to snow conditions locally. We filed for one day of lodging missed due to delay of travel. I notified Delta to get official documentation to prove that our flight was delayed. They responded but somehow two claim accounts were opened and while one was being processed, the other was not. Thus I kept getting conflicting messages although I sent the forms and receipts by certified mail. The lodge in Canada would not give a price per night only that we were one day late. I had to get the price per day from our group trip leader. There were no medical claims so I thought if would sail thru but it took a long time to resolve. We would not use Seven Corners ever again and were disappointed with their poor performance. ED V.
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0 out of 0 people found this review helpful