0.1% (295) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2659
4 stars
774
3 stars
296
2 stars
117
1 star
178
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
216,576
Since 2007
MONTHLY SALES
3131
Average Monthly Sales Since 2007
REVIEWS
4,148
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,148 Reviews Since 2007
Customer Reviews for Seven Corners
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Speedy, efficient claim refund. Will definitely use Squaremouth again and will recommend this policy to my friends.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
April 3, 2015
James from FL
Verified Squaremouth Customer
Our trip with Queenslander Tours for Germany on July 10 did not get enough people (only 2) to be a go.
Switched to a May 24 tour with Queenslander to France. Seven Corners was able to handle the change and issue the revised policy. Initial customer service contact said need to file claim which was not true since no many loss was involved. This is why initially there was a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Economy
Review Received:
April 3, 2015
Rob from NC
Verified Squaremouth Customer
I would highly recommend this policy. Customer service rep was friendly & made the claim process easy. Responses were prompt and payment was fast.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Elite
Review Received:
March 31, 2015
Gail from OH
Verified Squaremouth Customer
We always buy coverage and the coverage available form the vacation location did not meet our needs.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Economy
Review Received:
March 23, 2015
Kathleen from NY
Verified Squaremouth Customer
would go with you again
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Trip Protection Elite
Review Received:
March 20, 2015
aaron from NY
Verified Squaremouth Customer
The day before our planned trip, our son in- law's father died
unexpectedly and we needed to abruptly cancel our trip
as we had to care for our daughter's three small children ( 5 yr. old twins and a 15 month old) so their mom and dad could focus on quickly planning a funeral on very short notice.
We bought the top of the line" cancel for any reason" policy expressly for such situations.
When I called the insurer, I was told because essentially, I cancelled the day before departure and also that the deceased was not considered "immediate" family, I would receive no consideration or reimbursement whatsoever.
Be weary of the more expensive "cancel for any reason"
policies with a 48 hr. notice clause as there are a number of exceptions/exclusions that may impede your ability to have a reimbursable claim as was the case in this situation.
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7 out of 7 people found this review helpful
Rating 2 out of 5
Policy:
RoundTrip
Review Received:
March 16, 2015
ap from MA
Verified Squaremouth Customer
We deal with SquareMouth every time we travel and find their service terrific. We would not choose this insurer again. When it looked like our flights would be delayed or cancelled and we would not be able to reach our final destination, the service people were not very helpful at all. Hopefully we will have a better experience in obtaining the expenses filed in our claim. To be determined...
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
March 9, 2015
Rodney from TX
Verified Squaremouth Customer
Your customer service was awesome. I
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Economy
Review Received:
March 8, 2015
Markus from CA
Verified Squaremouth Customer
Buying the first portion of insurance was fairly straightforward, and then adding to it (for the second trip payment) was easy through SquareMouth's customer service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
March 6, 2015
Jessica from FL
Verified Squaremouth Customer
Unfortunately, we couldn't go on our trip due to medical emergency and were pleasantly surprised at how hassle free the process was! Do your homework to find the policy that's right for you but would definitely recommend.
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1 out of 2 people found this review helpful