Reviews, Sales, and Service Ratings for
Seven Corners

To Whom it may concern,
I wish to thank the folks at SquareMouth for making the
purchase of my insurance policy a easy and simple matter. I was able to enjoy my trip. My concern was my health during
the time prior to my trip, but knowing I was insured put my mind at ease. I have referred others to your service.

Thanks,
Robert Fuentes

Yes, I would recommend to my friends and use this travel insurance in future

All of my experiences with Seven Corners have been wonderful until I filed a claim. My claim was for medical care while I was in Greece. I don't understand why I have to file a claim with Medicare since "everybody" knows that Medicare does not cover care aboard a cruise ship that is more than 6 miles from US soil.

So, I have been required to file a claim with Medicare knowing full well that it is going to be denied. Doesn't make any sense to me.

My claim was denied due to conditions beyond my control. My travel agent claimed bankruptcy 9 days before the departure date. We had paid in full including the air fare & only received $75 each to transfer airline tickets that we never received. I feel we were dupted by the travel agent and Square mouth because they both took our $$$ and we lost out on a trip we paid for never received. Travel insurance is a big scam in my opinion. Squaremoth did very little to help us to resolve our loss of over $4000.

Seven Corners has several layers of bureaucracy which must add to processing cost and annoys customers. In response to our very well documented claim, SC sent a letter indicating that our claim check was in the mail in early June 2014. However, later I found out that it was an error to send this notice before further checking by the claims department. After many calls we finally received our claim check two months later thanks to one person at SC who was able to expedite our claim. We appreciate the help but there was no justification for the two month delay by the SC claims department for a very well documented and very straight forth claim. Would not recommend SC unless you are willing to put up with a lot of unnecessary delays by their claims department.

Very helpful staff on the phone assisted with insurance options.

First time purchasing the insurance and my questions were answered. Would use them again.

I had a small claim of $125 for a doctor's visit while on our cruise. I contacted Seven Corners when I came home and they sent me the appropriate paperwork to fill out and return. Instructions were clear and the claim was settled in an appropriate timeframe. Very satisfied.

The only complaint I have is that the website is not clear on which forms(s) to fill out, so I end up going through the telephone agent instead.

Very slow or responding to claim. Also, despite physician completing claim form as requested, they (1) denied claim, (2) requested additional medical information if I wanted to appeal denial, and (3) failed to mention that this was a "cancel for any reason" policy so, at a minimum, 75% of claim should have been paid without any additional information.