0.1% (294) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2658
4 stars
773
3 stars
296
2 stars
116
1 star
178
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
216,498
Since 2007
MONTHLY SALES
3137
Average Monthly Sales Since 2007
REVIEWS
4,145
Since 2007
Overall Rating
4.38 out of 5
Overall Rating 4.38 out of 5
4,145 Reviews Since 2007
Customer Reviews for Seven Corners
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Seven corners offered what I needed at a afordable cost, yes I would recommend this policy to my friends.
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Trip Protection Economy
Review Received:
September 18, 2014
Loren from MI
Verified Squaremouth Customer
I will be calling today ,ever thing you ask for in my claim I have sent you. Now my file has been closed for lack of response???
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Economy
Review Received:
September 17, 2014
John from NH
Verified Squaremouth Customer
Very competent...very fast...I was told the claim would be settled in 21 days and it was. Our medical experience which resulted in the trip cancellation was regrettable, but the service, prompt and professional support of my claim was most impressive.
Thank you...it made this issue, of all the other issues my wife and I are facing, of a minor consequence....it is much appreciated and allowed me to concentrate on the important health challenges we now face. I have recommended your services to others in our community.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
September 17, 2014
Michael from CA
Verified Squaremouth Customer
Easy to deal with to buy a policy
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Trip Protection Economy
Review Received:
September 17, 2014
Amy from NV
Verified Squaremouth Customer
Not at all helpful. The point of travel insurance is to guard against the unexpected.
During my trip to Tibet, a landslide in northern Nepal shut the road leading back from Tibet to Kathmandu. I had to take a helicopter in order to make my international flight out of Kathmandu the next day. Otherwise, I would have missed it altogether. The helicopter ride cost $360.
Seven Corners refused to cover this, even though rebooking an international flight would have cost more (3 legs to the flight home). I sent receipts and supporting forms, including a letter from my tour company describing the situation.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
RoundTrip
Review Received:
September 16, 2014
Robert from VA
Verified Squaremouth Customer
My claim was due to flight cancellations during ice storms in Atlanta. Instead of rescheduling via the airlines, I rented a car to drive to Florida to start a cruise. Even though technically I was required to take the next available flight, Seven Corners agreed that driving was the more reasonable approach and reimbursed me for all associated expenses.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
September 16, 2014
Karen from VA
Verified Squaremouth Customer
Took a while but all got handled
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
RoundTrip
Review Received:
September 16, 2014
William from AR
Verified Squaremouth Customer
I provided all documentation listed in the "How to File a Claim", section of their help screen.
Received a letter a while later asking that a death certificate be provided.
Am awaiting the receipt of that document from the state agency and will forward to Seven Corners when it arrives.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Economy
Review Received:
September 15, 2014
jbphdelaney from VA
Verified Squaremouth Customer
Pleased because they paid my whole claim. However, communication from them could have been better. I never received confirmation that they received my claim, so I called a few weeks later to ask, and the representative told me it may take 3 weeks for them to start the claim, as if I should have known that.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
September 6, 2014
Regina from MA
Verified Squaremouth Customer
Since I do not have a claim to make, I am unable to say anything about the effectiveness and promptness of that process.
I did, however, feel "protected" by having purchased a policy, and that was a good feeling. When I was leaving Sri Lanka for a long flight home I was told that the plane was overbooked and that they had given my seat away for no reason. Since I was on time at the airport and had been waiting in line for my boarding pass along with others denied access to the flight, I was very upset but thought to myself - Thank goodness I have purchased the Travel Insurance. At the last minute a seat was found empty on the flight, but the whole thing was very upsetting.
As I recall the online purchasing process was not too complicated although I had some confusion about one or two of the elements of the policy and did get in touch with the online help line regarding that and their answer was helpful and came in a timely fashion. I did have some confusion also about what Squaremouth actually was and how it differed from the actual name of the company on the policy I finally purchased, but I did finally figure that out. Some additional clarification on that distinction in functions of the two organizations - Squaremouth and the actual insurance underwriter - might be helpful to other travelers.
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