0.1% (161) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3158
4 stars
745
3 stars
252
2 stars
92
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,512
Since 2014
MONTHLY SALES
4594
Average Monthly Sales Since 2014
REVIEWS
4,316
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,316 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I LIKED THE EASE OF SELECTING WHAT I WANTED ONLINE.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 24, 2015
Steven from NY
Verified Squaremouth Customer
the web site was easy to use and understandable[not legal jargon] It was easy to add to the policy as we added additional legs to our trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 20, 2015
Annie from CA
Verified Squaremouth Customer
I have a newly diagnosed pulmonary embolism and am unable to fly at the present time. I notified Squaremouth /Tin Leg via Violetta on August 3 2015
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
August 20, 2015
Frank from IN
Verified Squaremouth Customer
Representative was polite, well-informed and very helpful.
Options for coverage were explained clearly.
Process of purchasing the insurance package was fast and accurate.
Email acknowledgement of purchase and coverage were clear and were received almost immediately after purchase.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 17, 2015
Allan from FL
Verified Squaremouth Customer
My trip was interrupted for medical reasons. I call Tin Leg, and they sent me the necessary forms that have to be completed. I am waiting for the physician's response, and then I will file the claim.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Standard
Review Received:
August 17, 2015
Leonard from MD
Verified Squaremouth Customer
Too difficult to add additional coverage to existing policy each and every time more coverage was needed.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 15, 2015
Lisa r from PA
Verified Squaremouth Customer
Closest to the coverage I needed. You should design a policy more specific to renting someone's house.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 14, 2015
Dilip from VA
Verified Squaremouth Customer
Policy was very easy to understand, with clear single sheet summary and access to other info (i.e. definitions, terms). Customer service was good - got a human on the phone quickly who promptly answered questions. I would recommend them...I've used TinLeg more than once.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
August 13, 2015
OLUREMI from MD
Verified Squaremouth Customer
I chose this rating based on my pre-travel experience with the staff and the ease of purchasing the insurance. I will highly recommend travel insurance to other travelers.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Luxury
Review Received:
August 12, 2015
Margo from RI
Verified Squaremouth Customer
My trip was cancelled by the tour company due to insufficient number of travelers. The policy had no provision for this, so my claim was denied. I think that cancellation by tour company should be part of every policy, even if the cancellation is not due to weather, political unrest etc.
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2 out of 2 people found this review helpful