0.1% (161) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3158
4 stars
745
3 stars
252
2 stars
92
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,512
Since 2014
MONTHLY SALES
4594
Average Monthly Sales Since 2014
REVIEWS
4,316
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,316 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I had good experience with Tin Leg and dealing with the customer service regarding my claim.
I heard good comment about this insurance company prior to my purchasing the policy and my comments did not change after purchasing the policy. I definitely recommend it to my friends
The only comment I would like to mention is that it takes some time to respond to the claim. As of now I did not collect on the claim. You might have good reason for the delay
In general it is great.
Thank you
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 10, 2015
Robert from VT
Verified Squaremouth Customer
Totally incompetent
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 10, 2015
Julian from TX
Verified Squaremouth Customer
My claim was handled expeditiously and fairly. Very impressed at the outcome. 5 stars all round.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
August 8, 2015
Christine from WA
Verified Squaremouth Customer
Filed a claim as my traveling companion who was insured with a different company had medical emergency preventing the trip. The claim was handled efficiently and processed quickly .
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Luxury
Review Received:
August 5, 2015
Charles from FL
Verified Squaremouth Customer
They were very slow answering. They gave almost no information. They provided no help with the hospital or my travel home. I was left on my own
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 3, 2015
John from GA
Verified Squaremouth Customer
The purchase was easy and provided good peace of mind. Since we had no issues that would result in a claim I have no idea how that would have gone, but all communications indicates that it would be a smooth process.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 2, 2015
Jose from TX
Verified Squaremouth Customer
Positive experience with purchase. Insurance policy explained well and given helpful advice.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
August 1, 2015
Theresa from LA
Verified Squaremouth Customer
Would recommend to others.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
July 31, 2015
None from MN
Verified Squaremouth Customer
It was reassuring to have this coverage. Fortunately I did not need it, so I cannot say how straightforward it would have been to file a claim for reimbursement. The people to whom I spoke before buying the policy were very helpful, and seemed informed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
July 30, 2015
David from MI
Verified Squaremouth Customer
The Customer service reps were very helpful, informative and pleasant. Thank You!
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0 out of 0 people found this review helpful