0.1% (161) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3158
4 stars
745
3 stars
252
2 stars
92
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,512
Since 2014
MONTHLY SALES
4594
Average Monthly Sales Since 2014
REVIEWS
4,316
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,316 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I called the second day of my trip because my bag was still delayed. The lady gave me the information aand sent me an email to file the claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Economy
Review Received:
July 21, 2015
Nana11 from DE
Verified Squaremouth Customer
Very pleased with SquareMouth and TinLeg. Actively and regularly refer them to friends and family for their own travel insurance needs. Truly appreciate being able to insure with organization we trust and hold in high regard. Know that all our questions and/or concerns will always be addressed professionally and honestly.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Economy
Review Received:
July 20, 2015
Bonnie from WI
Verified Squaremouth Customer
Do not understand additional information request. I sent them everything they originally asked for
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
July 18, 2015
Harry from MT
Verified Squaremouth Customer
Can't rate my experience until I get through the claim process.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
July 15, 2015
Elizabeth from OR
Verified Squaremouth Customer
SquareMouth is the only travel insurance company I use anymore, because I have been consistently happy with them over the past few years, and because I have found that often they offer something which many other companies do not. Also, I appreciate the knowledgeable answers and help I get when I am trying to decide on travel insurance for an upcoming trip. I would recommend SquareMouth Travel Insurance Company to everyone.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
July 15, 2015
Carol from PA
Verified Squaremouth Customer
We chose this policy because we found the pricing good for the options in which we were interested. My dealings with customer service were very good both through Square Mouth and Tin Leg. It was reassuring to have the coverage just in case of any problems. We had none . I believe the real proof of how well this type of insurance policy works would be if we had to file a claim. I would probably choose to use Square Mouth and Tin Leg for future trip coverage. Hopefully, they would live up to their billings if we were ever to have to file a claim.
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1 out of 1 people found this review helpful
Rating 2 out of 5
Policy:
Economy
Review Received:
July 12, 2015
Jane from WA
Verified Squaremouth Customer
I hesitate to give feedback since the Insurance Claim was received by you with all the asked for documentation on 5/13/15. I still have not received the insurance money despite several conversations with Kathy Haught reassuring me that my part of the process was complete.
I will be happy to give feedback when I am paid.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
July 10, 2015
Gayle from ID
Verified Squaremouth Customer
This policy met my needs.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
July 9, 2015
burton from IL
Verified Squaremouth Customer
So far I have been very pleased with your handling my initial claim. Two other charges are pending. At this point I would use you again and recommend you to others.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
July 8, 2015
Dustin from MN
Verified Squaremouth Customer
Thanks for handling our claim so quickly and painlessly. It really made a stressful situation with our travel provider so much less so. We'll be using you again. Thanks!
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0 out of 0 people found this review helpful