0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3157
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,413
Since 2014
MONTHLY SALES
4615
Average Monthly Sales Since 2014
REVIEWS
4,313
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,313 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The reason I interacted on the telephone is because the website was not functioning well. If I had not been persistent, I probably would have given up.
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Rating 3 out of 5
Policy:
Luxury
Review Received:
April 10, 2015
George from NC
Verified Squaremouth Customer
Your policy was more reasonable than the one offered by the travel company. However, there's has a cancellation policy for any reason before the trip. Some countries like Chek Republic have minimum insurance amounts and certain coverage required for repatriation. I couldn't easily find those requirements on your web site. Yes, I would recommend your insurance to other travelers unless they already have a serious medical condition that might require them to cancel before the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
April 6, 2015
Ellen from NY
Verified Squaremouth Customer
My husband made a claim for medical costs incurred during our recent overseas trip. The claim was processed very promptly, and we were fully reimbursed. The whole claim experience was superior and problem-free. We thank Squaremouth and Tin Leg very much.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
April 5, 2015
Robert from MN
Verified Squaremouth Customer
So far our experience with Tin Lag has been positive. Reporting the accident when pretty smoothly. The only hiccup was I had to call a second time after I did not receive the email with the claim forms and instructions after may first call. After the second call everything came in a very short time. I assume that the hospital in Switzerland and Tin Leg must have talked with each other, because the only thing my brother had to pay for when he was discharged was a phone call.Which was about 50 cents. My brother will be submitting a claim for his visits to the clinic(Swiss law requires that the clinic bill be settled at time of service). We will see how that goes. As long as that part goes as as smooth as the hospital part went(assuming we don't have to deal with the hospital again), we have no complaints about Tin Leg or the policy,
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259 out of 261 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
April 5, 2015
Stephen from GA
Verified Squaremouth Customer
Purchase experience was easy, customer service helpful. Cost less than others quoted. Will recommend/use again.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
April 4, 2015
John from NC
Verified Squaremouth Customer
I was overseas and called for help concerning a medical problem. The service group was very helpful, told me the records to get, that I had lots of time to fill, and emailed me the form.
I returned and filed the claim. It was paid quickly and without and problem.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
April 3, 2015
Jim from CT
Verified Squaremouth Customer
it was an expensive product but worth it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
April 3, 2015
Wilfredo from NV
Verified Squaremouth Customer
Efficiency and quick resolution of claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
April 3, 2015
William from FL
Verified Squaremouth Customer
I had to cancel my cruise for medical reasons. I and my doctor filled out the claim forms. I expected a lengthy process and was surprised how quickly My claim was processed. My check was sent 6 days after they received my claim. I have 3 more policies with Tinleg for future cruises and hopefully never have to file a claim again. I would highly recommend Tinleg.
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Rating 5 out of 5
Policy:
Luxury
Review Received:
April 3, 2015
Gregory from NY
Verified Squaremouth Customer
i had a very satisfactory experience with the Squaremouth/Tin Leg
and would reccomend this company to other travelers
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0 out of 0 people found this review helpful