Tin Leg
Overall Rating 4.56 out of 5
Overall Rating 4.56 out of 5 4,313 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 16, 2015
    ST from CT Verified Squaremouth Customer

    We just returned from the trip. We did experience a delay on thee return leg of the trip due to the winter storms in the New York area and are filing a claim. So far the process has been smooth.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 15, 2015
    Rick from MD Verified Squaremouth Customer

    N/a

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 14, 2015
    Dorothy from CA Verified Squaremouth Customer

    The rates were very good and the coverage for what I needed was also excellent.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Standard
    Review Received:
    February 13, 2015
    William from SC Verified Squaremouth Customer

    Very long to pay claim + their support people do not follow through ... Very poor

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    18 out of 18 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    February 11, 2015
    Lawrence from IL Verified Squaremouth Customer

    It is always a better experience if you do not have to use the insurance you purchase - actually, for both of us!

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    February 9, 2015
    Marcel from VA Verified Squaremouth Customer

    Our trip was delayed for medical reasons which added $2,000 in airline fare. Our claim was rejected on dubious grounds. If we had canceled the trip (which we considered), we would have been refunded $15,000. Tin Leg should have refunded us the $2,000.

    Tin Leg was also dishonest. When I called on Feb 4, I was told by Rachel that a decision will be made in a week. Today, Feb 9, I received a letter dated Jan 30 rejecting our claim.

    We would never recommend Tin Leg.

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    170 out of 174 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    February 9, 2015
    Patricia from NY Verified Squaremouth Customer

    When I was leaving I noticed the return date was wrong . I called and they corrected it.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 9, 2015
    John from NJ Verified Squaremouth Customer

    When I called someome answered promtly and resolved my question. I would recommend this policy to someone eles.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 7, 2015
    Butros Hanna from FL Verified Squaremouth Customer

    Very happy with my SquareMouth experience.

    I have already made a new insurance for my May 8 Holland America trip.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    February 6, 2015
    Virginia from SC from SC Verified Squaremouth Customer

    I liked that I could choose the coverage that was appropriate for my trip.

    You came recommended to me from a previous client of yours and I will surely recommend you to others and use you in the future. What I appreciated most was the timely manner you handled my claim. The reason for my clan was the death of my husband 6 days before our travel date. You handled everything professionally.

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    0 out of 0 people found this review helpful