0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3156
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,276
Since 2014
MONTHLY SALES
4624
Average Monthly Sales Since 2014
REVIEWS
4,312
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,312 Reviews Since 2014
Customer Reviews for Tin Leg
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My husband and I purchased a policy with TinLeg through Squaremouth. Just wanted to let you know how very pleased we were with the insurance and how responsive Tin Leg was when we needed to file a claim because the resort where we were to meet family closed due to forest fires and we needed to rebook our return flight through another city. The staff was thoroughly professional and extremely helpful in providing us with the necessary information and forms to file a claim. And, the claim was promptly handled, with the additional fees we had to pay reimbursed to us.
Thank you.
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4 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
September 8, 2014
John from FL
Verified Squaremouth Customer
We added a trip to our tour and called to up our insurance coverage. Somehow the communication between Squaremouth and Tin Leg didn't get confirmed. Had to call back just before trip to make sure it was in place. Otherwise all worked well as usual.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 6, 2014
Roger from WA
Verified Squaremouth Customer
The sales rep was extremely knowledgeable. I will be using your company from now on - better prices with more coverage than competitors.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 4, 2014
William from NY
Verified Squaremouth Customer
Feel completely satisfied with your services and the quick respond received from Tin Leg customer service. I got my ID card emailed to me within hours and gave me a peace of mind knowing I have travel insurance before my departure. Thank God I did not need to file any claim, but would highly recommend your services.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Economy
Review Received:
September 3, 2014
Jackline from AL
Verified Squaremouth Customer
I will wait to see how well, promptly, and fairly my claim is handled.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 3, 2014
Laura from AZ
Verified Squaremouth Customer
Fair price in comparison with comprehensive coverage. Thankfully didn't need it!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
August 27, 2014
Robert from FL
Verified Squaremouth Customer
Upon arrival in Instanbul my luggage was lost for 2 days and once I get to a place where I can copy and submit, I will send in my claim.
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1 out of 2 people found this review helpful
Rating 2 out of 5
Policy:
Economy
Review Received:
August 24, 2014
Carole from NY
Verified Squaremouth Customer
The first day out on the bus to the Vatican in Rome Italy, we were robbed of everything we had: 230.00 euros, credit cards, drivers' license, medical cards, photos...everything. We got nothing back. How's that for insurance?!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
August 24, 2014
Sarah from MO
Verified Squaremouth Customer
Excellent service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 22, 2014
James from PA
Verified Squaremouth Customer
I would definitely recommend this policy.
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0 out of 0 people found this review helpful