Name: Tin Leg
Brand: Tin Leg
Rating: 4.55 (4583 reviews)

Overall Rating

0.1% (183) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

3342
4 stars

784
3 stars

274
2 stars

99
1 star

84

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

273,091

MONTHLY SALES

5979

REVIEWS

4,583

Overall Rating

Customer Reviews for Tin Leg

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

4,583 Reviews Since 2014
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Filed claim

Rating 5 out of 5

Policy:
Gold

Review Received:
March 29, 2025

Michael from FL Verified Squaremouth Customer

I had the pleasure of contacting Mari McIver when I was purchasing my policy. She was excellent in helping me through the process.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Luxury

Review Received:
March 29, 2025

Dawn from OR Verified Squaremouth Customer

I had an unexpected accident while on board a cruise ship causing me to have stitches to the head. I was concerned that, despite copious amounts of documentation, the insurance company would drag its feet or try to delay any payment. This turned out not to be the case at all. I filed my claim with TinLeg via their website and everything was promptly handled. I would highly recommend them although I hope never to have to file a claim again!

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 29, 2025

Melissa from TN Verified Squaremouth Customer

Customer service was very helpful when we made a last minute extension to our trip. They listened well, were prompt, and helped us get the coverage we wanted.

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Platinum

Review Received:
March 28, 2025

Nikki from CA Verified Squaremouth Customer

My experience filing a claim with Tin Leg was relatively smooth. I rated it 4 stars instead of 5 because the person handling my claim did not tell me what all documentation they needed up front. Instead, the requests kept coming in pieces which delayed the process because we went back and forth at least 3 times as they would ask me for something else and I would provide it. I would choose a Tin Leg policy again.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 27, 2025

Nancy from MO Verified Squaremouth Customer

Tin leg employees were efficient, polite, and helpful. I highly recommend them.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 25, 2025

Kristine from NV Verified Squaremouth Customer

Filing a claim and providing documentation was very simple. The agent handling my claim was very responsive. I would recommend Tin Leg to anyone looking for travel insurance.

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0 out of 1 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 25, 2025

DWJ from WA Verified Squaremouth Customer

My only question was it was difficult to tell which vendors offered "cancel for any reason", which I wanted. I did discover CFAR option when I clicked on the insurance I wanted to get, so it worked out fine.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Gold

Review Received:
March 25, 2025

Shauna from TX Verified Squaremouth Customer

Always so easy to interact with.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Standard

Review Received:
March 23, 2025

Kathryn from PA Verified Squaremouth Customer

This was our first experience with Tin Leg. We were very satisfied.