0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3201
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
253,825
Since 2014
MONTHLY SALES
4241
Average Monthly Sales Since 2014
REVIEWS
4,383
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,383 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I fell whilst on holiday in Mexico & broke my hip, had to have a total hip replacement. My partner interacted with tin leg once, & everything seemed to be great. I signed a form & the hospital said that they have dealt with TIN Leg before & were a great company. I have purchased the same policy for my trip to UK, hoping wont need to use it. Very pleased with the company. Cheers
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10 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 20, 2024
Linda Poverny from CA
Verified Squaremouth Customer
Glad I didn’t need to use the insurance. I find all travel insurance so very expensive but this one seemed like what I needed.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 19, 2024
Brian from CT
Verified Squaremouth Customer
Very pleased with the entire claim experience, ease of filing and the amount of time I had to invest in the process
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 18, 2024
Candace from MO
Verified Squaremouth Customer
This was our first experience with travel insurance. Now that we're older and health concerns can foil the best-laid plans, we thought it worth looking into. The process was easy and it was far more affordable than we expected. We'll be sure to consider it again, particularly for our overseas trips. We (thankfully) didn't need to file a claim so I can't speak to the quality of the claims process.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 18, 2024
Harry from OR
Verified Squaremouth Customer
There was a lot of required documentation for the claim, but fortunately it was easy to submit it electronically. Overall the claims process went smoothly, though the communication was a little thin coming back from the company.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
March 18, 2024
Kim from NJ
Verified Squaremouth Customer
Knowledgeable customer service; great pricing and easy to use their website.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
March 17, 2024
Robert N from IL
Verified Squaremouth Customer
Nor yet
Was this review helpful to you?
0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 17, 2024
Janet from CA
Verified Squaremouth Customer
When we needed to extend our insurance policy by two days, our Tin Leg representative was very helpful and efficient. Thanks!
Was this review helpful to you?
3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
March 17, 2024
pimsie from FL
Verified Squaremouth Customer
Easy and affordable!
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
March 14, 2024
Dawn from OH
Verified Squaremouth Customer
Customer Service always accommodating and professional each year I’ve obtained a policy and/or had questions
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1 out of 2 people found this review helpful