0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3202
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
253,999
Since 2014
MONTHLY SALES
4253
Average Monthly Sales Since 2014
REVIEWS
4,384
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,384 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
So far my experience has been great. Unfortunately I had my suitcase completely ruined during my trip. I filed a claim yesterday and hoping for quick and satisfactory completion.
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Platinum
Review Received:
November 16, 2023
Julianne from CA
Verified Squaremouth Customer
Excellent customer service. We were able to recoup all our losses…airfare, deposits, event tickets. We are very satisfied with the claim
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
November 15, 2023
Stuart Gree from IL
Verified Squaremouth Customer
My experience with Tin Leg was that they made the purchase and understanding of travel protection a clear and easy process. Especially helpful was the ability to add coverage as we developed our travel plans, adding components to our trip.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 12, 2023
Susan from FL
Verified Squaremouth Customer
Everyone is helpful and clearly listens.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 11, 2023
Bruce from NY
Verified Squaremouth Customer
Have used your services several time, excellent service
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 11, 2023
Paul from TX
Verified Squaremouth Customer
Purchasing a travel insurance policy from Tin Leg was simple and straightforward. Th customer service individual that I spoke to was very helpful and answered my questions fully in a professional manner. I was very pleased with the help provided.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
November 10, 2023
Gary from IA
Verified Squaremouth Customer
Happy we insured our trip given the terrorism in Israel which occurred approximately 2 weeks before we were to depart.
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4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
November 10, 2023
Anita from VA
Verified Squaremouth Customer
My experience with tin leg thus far has been very positive. , my trip was canceled because of the unrest in Israel at this time. therefore I have filed a claim. The claim was very convenient but it's not complete at this time. .
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2 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
November 9, 2023
Sheila from SC
Verified Squaremouth Customer
Good experience
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2 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Gold
Review Received:
November 8, 2023
LaShelle from UT
Verified Squaremouth Customer
As soon as my Israel trip was canceled by my tour guides, I called tin leg and was instructed on what documents I need. I still need to file a claim. I am waiting for final documentation from my tour guides.
Response From:
Tin Leg:
Steven
Response Received:
November 10, 2023
Hi LaShelle
I understand you will be filing a claim when you receive the documentation from your tour guide. Once you have received it, you can start your claim here: https://www.tinleg.com/report-claim/begin
Please let us know if we can assist in any way.
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0 out of 3 people found this review helpful