0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3202
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
253,999
Since 2014
MONTHLY SALES
4253
Average Monthly Sales Since 2014
REVIEWS
4,384
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,384 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I was very pleasantly surprised to deal with Tin Leg. I spoke with Steve in Florida who was extremely accommodating, patient, and knowledgeable. I found that the policy I took out was very reasonably priced compared to other policies from other insurance providers. Plus I did not have to insure every last bit of the trip I was on as other insurance providers require. Also, the follow up regarding email confirmation was very prompt and accurate. I would definitely use them again on my next trip.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 6, 2023
Deborah from IL
Verified Squaremouth Customer
Great product and great customer service...they answered all my questions.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
October 4, 2023
Dennis from CA
Verified Squaremouth Customer
Waiting
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1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 3, 2023
Mac from WA
Verified Squaremouth Customer
Called with a pre travel question re the coverage. Was quickly connected with a very pleasant, helpful and knowledgeable representative.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 3, 2023
Laura from CA
Verified Squaremouth Customer
Online experience was efficient. Customer service response was quick to answer my questions. Overall a positive experience.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
October 3, 2023
Vilma from TX
Verified Squaremouth Customer
Very satisfied with our full refund. Found it difficult and inconvenient to provide the extended data requested, much of which was obvious from other data, and required us to ask our doctor to provide additional information -- that was actually unacceptable.
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 2, 2023
Alan from FL
Verified Squaremouth Customer
As my plans for my trip changed I no longer needed the insurance and contacted Tin Leg to cancel the insurance policy, this was done quickly and without any problem.
I have used Tin Leg in the past and will not hesitate to use them again in the future as I have found them very efficient.
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4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Basic
Review Received:
October 2, 2023
Steven from CA
Verified Squaremouth Customer
Nice and easy.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 2, 2023
Gerald from FL
Verified Squaremouth Customer
I was pleased with your service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 30, 2023
Joanne from NY
Verified Squaremouth Customer
I spoke with an agent on the telephone who began the filing process for me. We set up an appointment for a telephone interview. I am still waiting for documentation to see how much of a refund I will receive from the airlines and hotels. So far I am satisfied with the carrier. Thank you very much.
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0 out of 4 people found this review helpful