0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3205
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,197
Since 2014
MONTHLY SALES
4280
Average Monthly Sales Since 2014
REVIEWS
4,387
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,387 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The form that is provided to complete is not clear. It says to attach documents. But yet later, the representative informs me to send emails directly to him. I spent unnecessary time creating documents to attach to the form as instructions said.
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49 out of 54 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 25, 2022
Marcos from NY
Verified Squaremouth Customer
Like many companies out there, waiting time on line is excessive, but manageable .
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12 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 24, 2022
Christopher from NY
Verified Squaremouth Customer
Will use again great service
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6 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 24, 2022
Rhonda from FL
Verified Squaremouth Customer
Very easy to purchase the policy. Staff very helpful. Did not need to use it, but felt more secure because I had the insurance. Would definitely use your services again.
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5 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 23, 2022
Clifford from FL
Verified Squaremouth Customer
My flight was cancelled, and could not get out of area for two days. The airline offered no compensation except rebooking the flight two days later. I had to book a hotel and will be filing a claim for that.
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11 out of 33 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
April 22, 2022
Emily from VA
Verified Squaremouth Customer
Submitted a claim, but was able to come home on scheduled flight.
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4 out of 32 people found this review helpful
Rating 4 out of 5
Policy:
Silver
Review Received:
April 22, 2022
Babette from IL
Verified Squaremouth Customer
Difficult to have customer service answer a call then said they would call back. About 10 hours later got the call back. 😳
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29 out of 31 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 21, 2022
kristina from CA
Verified Squaremouth Customer
HELLO! I DID CLAIM LONG TIME AGO! I DONT HAVE ANSWER FROM YOU . MY EMAIL NATASHA2905@AOL.COM PHONE NUMBER 8184645905 MY POLICE 53-TLG-47F-B7C69 THANK YOU
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50 out of 63 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 19, 2022
Alistair from MI
Verified Squaremouth Customer
I had to change my travel dates due the Covid uptick in the UK. Asked that my policy dates could be adjusted to the new travel dates. This request was completed within 24 hours.
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21 out of 23 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
April 18, 2022
Derrick from CA
Verified Squaremouth Customer
I didn't need to file a claim, but when I had to update my insurance coverage dates customer service was able to help me in a professional and helpful manner. 5/5 stars
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12 out of 15 people found this review helpful