0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,985
Since 2004
MONTHLY SALES
492
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
We have used Square Mouth for our travel insurance since 2013 and have never needed to file a claim. We experienced a family medical emergency with our traveling companions on our recent trip that was insured, and are preparing to file a claim once we have all the necessary forms ready to submit. We look forward to a successful process in making this claim.
Thank you,
Ralph & Janis Cowles
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 25, 2019
Rebecca from FL
Verified Squaremouth Customer
Excellent pricing, & customer service provided the answers we needed before purchasing. We felt confident in our coverage & would use Squaremouth again in the future.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 24, 2019
Mary from OR
Verified Squaremouth Customer
After purchasing policy had no further contact with TII, as everything went well.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 23, 2019
GARY from VA
Verified Squaremouth Customer
Dealing and purchasing the insurance was a very easy process and it fit our needs. I would buy it again on our next trip.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
September 23, 2019
Jennifer from GA
Verified Squaremouth Customer
Our transaction was smooth with no issues. All of my questions were responded to appropriately. No issues
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1 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 17, 2019
MARTHA from MI
Verified Squaremouth Customer
Our cruise was delayed and shortened due to hurricane Dorian. We were given a future cruise credit, which is subject to conditions. We were not given a refund, so if the credit is not honored in the future, we will submit a claim for the loss.
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0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 16, 2019
David from UT
Verified Squaremouth Customer
So My Wife's mother passed away before our trip started and so we had to change our original outbound flights and so just making claim for difference in Airfare. So far they said they would be sending me the claim forms so that I can make my claim for the fee. Will update after the claims process is complete.
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
September 12, 2019
Margaret from FL
Verified Squaremouth Customer
Our luggage was delayed for at least 30 hours. I sent in my proof. I only put in a claim for $107.00 because I had to purchase a few items in order to tour the next day. The documents are in the mail right now.
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1 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 11, 2019
Howard from CA
Verified Squaremouth Customer
I gave Travel Insured International 5 stars; though consider them just a notch below (maybe like 4 1/2 stars) as the processing of the claim seemed to take a little longer than I would of thought. However, after sending them the additional information they requested; they paid 100% of the claimed amount.
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4 out of 4 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 11, 2019
Julia from MS
Verified Squaremouth Customer
My return trip was delayed by two days by Hurricane Dorian, then an additional day due to airplane mechanical problems. My policy says I would be reimbursed $200 per day for trip interruption but I was told I could not file a claim without receipts for expenses, which I no longer have.
Response From:
Travel Insured International:
Erin
Response Received:
October 1, 2019
Unfortunately, our plans do require receipts in order to approve any expenses that were paid. We urge our travelers to keep all receipts and documents while traveling. If you need any further clarification please call us at 1-800-243-3174 and we would be happy to answer any questions. Thank you for your patience.
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2 out of 4 people found this review helpful