Reviews, Sales, and Service Ratings for
Travel Insured International

Ty

Was very helpful in helping us decide what insurance was best for our travelers.

I had a straight forward, small claim. I had to cancel my trip because my mom got sick. She passed away during the time we would have been on the trip. I submitted all the documents from the Travel agency, doctors, hospital as well as the death certificate. I heard nothing from the insurance and every time I called and emailed, I was told they would process the claim in 15 business days. This went on for several weeks. Then they started asking for additional documents that even baffled the travel agency that had to provide the docs . Several phone calls, emails, additional documents (unnecessary as all the details were provided initially)later they paid me an amount less than my claim. I had to start the whole nagging process over to get the remainder of my money.

Easy to work with. We needed to make changes to our trip, and called customer service. They were quick and easy to work with providing the necessary changes. Would highly recommend SquareMouth Travel insurance and will use them again for piece of mind for our trips.

Thank goodness we didn't have to use it. Customer service was excellent in helping us choose the best policy for the money

I am NOT happy with my travel insurance through Travel Insured International. I was stuck in Iceland with my 8 year old daughter in March 2019 when WowAir went out of business, and I was forced to buy new airplane tickets for over $2500 in order to get home. When I made the claim, my claims agent said that they could only pay me $500 instead of the full amount, since I purchased my policy in January 2019 instead of October 2018, when I purchased the original tickets. If this is how travel insurance works, I see absolutely no point in buying it in the future! I'm very unhappy with the entire industry.

Easy to navigate website to purchase. Customer service professional and pleasant when reporting claim

After I file my claim!

The process was simple and very affordable.

Liked being able to compare policies and have questions easily answered with a phone call.