0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
134,031
Since 2004
MONTHLY SALES
505
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
We had to cancel the trip due to a fall and the need for shoulder replacement surgery. The company handled our claim quickly, efficiently and professionally.
I would certainly use this company again.
Was this review helpful to you?
5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 22, 2019
Susan from FL
Verified Squaremouth Customer
Our trip started a week earlier than I originally planned. They were very nice about changing our dates of coverage.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 19, 2019
Kathleen from TX
Verified Squaremouth Customer
filed documents on the claim, but waiting to hear the status.
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0 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 18, 2019
Gerald from WV
Verified Squaremouth Customer
I was informed that if the strike with Air New Zealand happened I would not be covered. I did not expect this until after I paid for the insurance.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
January 9, 2019
Susan from PA
Verified Squaremouth Customer
I have used Squaremouth multiple times. Each company/ experience has been excellent. I always recommend you.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 6, 2019
Molly from MI
Verified Squaremouth Customer
Great company, excellent customer service, prompt response
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 6, 2019
Marlene from PA
Verified Squaremouth Customer
Buying the insurance was easy and customer service was helpful. However since I filled out the claim forms I have not been contacted, no emails and no phone calls. The insurance company is open Monday to Friday other than if you need help with a claim but I work doing the week. It would be more helpful if I could contact them on the weekend. So I am going to call them on Monday to find out if they need anything else or what is the status of my claim.
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3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 6, 2019
Deborah from NJ
Verified Squaremouth Customer
So far, my experience in speaking with them on the phone regarding my lost and damaged baggage claim has been very positive and professional (a stark contrast to my experience in dealing with the airline's customer service.)
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 5, 2019
Suzanne from MA
Verified Squaremouth Customer
I was never able to reach anyone on your 24 hour line despite being on hold for over an hour and leaving a callback number. Useless. My flight was delayed. The airline finally got me on another flight so I was ok.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 4, 2019
Lorraine from FL
Verified Squaremouth Customer
It was a bit overwhelming in trying to choose the right provider for what we needed but with assistance from customer service, it was done quickly and at a price that really beat out the company we use to deal with . We had the same coverage for a lot less and total peace of mind. from Florida Thanks again. Professionals all the way. Thanks for making it so easy.
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1 out of 1 people found this review helpful