0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
134,111
Since 2004
MONTHLY SALES
523
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
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Square mouth made it easy to identify the right policy for our trip, and to only pick thup coverage that we needed. Prices were fair, and equal to or less than the prices I found on individual insurance websites. Coverage details were clear and accurate. I made changes and additions to the policy without hassle prior to our trip, and updated policy information was sent to me promptly. We saved money not having to invest in additional car insurance coverage since it was already included in our policy at a much lower price.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 5, 2016
Israel from CT
Verified Squaremouth Customer
Travel Insured International is a pleasure to deal with - the service is quick friendly and they deliver!
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5 out of 7 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 30, 2015
Lawrence from NY
Verified Squaremouth Customer
I requested a claim form and still haven't received it. Can't be that hard to get me one!
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2 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
December 30, 2015
Diane from NY
Verified Squaremouth Customer
Starting claim this week...medical.
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1 out of 3 people found this review helpful
Rating 2 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
December 26, 2015
Mary from WI
Verified Squaremouth Customer
I have the highest compliments for every person we spoke with during the five months it took to process our claims. Our dissatisfaction with this company is not with the employees, but with what appears to be an inept system. It took five months to complete our claim for a variety of reasons, which we found to be ridiculously long.
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14 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 25, 2015
Donald from CA
Verified Squaremouth Customer
Good price and coverage, easy to purchase
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4 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 22, 2015
L from MA
Verified Squaremouth Customer
I didn't expect to have to cancel my trip because of terrorism. In fact, I didn't initially realize that the policy I purchased covered a terrorism attack. But I was glad to have the opportunity to postpone my trip to Paris to a calmer time. I was very impressed with how quickly Travel Assured dealt with the claim and sent me a check. Their customer service is excellent.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 22, 2015
Kenneth from OR
Verified Squaremouth Customer
We had to return home from our trip early because of the critical condition of my mother. We had to buy new tickets at the last minute which cost more than our original round trip tickets. I filed a claim with Travel Insured when we got home. They handled the claim quickly and mailed me a check for the cost of the return tickets. I was very satisfied with them.
On the other hand, we had travel insurance for another trip in that same time period that we had to cancel because of my mother's condition. This was with Trawick (GBG). They were terrible in their responsiveness and after 6 months working on it, they ended up not paying because it turns out that they have and exception to coverage of a pre-existing condition hidden in the fine print around page 10 that excludes a "terminal diagnosis." so they will not pay anything. I believe this company is a fraud and recommend not using them or else be sure to go through the fine print with a fine toothed comb.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 21, 2015
Daniel from FL
Verified Squaremouth Customer
I faxed you a copy of my mothers death certificate. and you have not sent me my check for both of us. We drove up separately and could not use the tickets , I've followed all your directions . WHAT'S UP!!! 843-300-9759
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4 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 17, 2015
Gina from IL
Verified Squaremouth Customer
The amount of information was a little overwhelming but when I called to clarify, the person on the phone was very helpful.
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2 out of 3 people found this review helpful