0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
May 28, 2012
Nancy from PA
Verified Squaremouth Customer
During Trip fortunately, we did not have to use this service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
May 28, 2012
Don from PA
Verified Squaremouth Customer
Before Trip Once again, Squaremouth provided the comfort of assurance that most contingencies would be covered in the event of some part of this trip west astray. Glad to say that all went well. As frequent travellers we know that most of the time things go fine but if there's a problem Squaremouth is there to help.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
May 23, 2012
Jeff from FL
Verified Squaremouth Customer
During Trip N/A
Claim Process No claim was made
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Travel Basic
Review Received:
May 23, 2012
paul from NC
Verified Squaremouth Customer
During Trip First segment of flights had a three hour delay and was in danger of not making connection, I had a four hour layover. I tried to call customer service for information I may need for a claim if the flight was further delayed. I only reached a recording and given the hours to call back, which would be the hours on the five hour flight. I was very nervous but I made the connection so did not need to make claim.
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
May 21, 2012
jacqueline from GA
Verified Squaremouth Customer
During Trip did not use hotline
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Plus
Review Received:
May 19, 2012
Susan from FL
Verified Squaremouth Customer
Before Trip Sadly, I was only on my trip for three weeks instead of 13 weeks and I called to see if the unused insurance could be refunded/prorated. NOPE, they wouldn't/ couldn't do it, so now I'm out hundreds of dollars for nothing. Bear that in mind ...
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
May 10, 2012
John from CA
Verified Squaremouth Customer
During Trip N/A
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
May 9, 2012
Christina from CA
Verified Squaremouth Customer
Before Trip It was important to assure that if our elderly parent had issues and we couldn't continue or go on our trip, our non-reimburseable or non-cancelling reservations were covered.
During Trip Fortunately we needed no services.
Claim Process no claims needed.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Plus
Review Received:
May 7, 2012
Earl from CA
Verified Squaremouth Customer
During Trip Did not use any service.
Claim Process No claim was made
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0 out of 0 people found this review helpful