Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    May 28, 2012
    Daan from VA Verified Squaremouth Customer

    During Trip
    No claim

    Claim Process
    No claim

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    May 28, 2012
    Nancy from PA Verified Squaremouth Customer

    During Trip
    fortunately, we did not have to use this service.

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    May 28, 2012
    Don from PA Verified Squaremouth Customer

    Before Trip
    Once again, Squaremouth provided the comfort of assurance that most contingencies would be covered in the event of some part of this trip west astray. Glad to say that all went well. As frequent travellers we know that most of the time things go fine but if there's a problem Squaremouth is there to help.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    May 23, 2012
    Jeff from FL Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    No claim was made

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Travel Basic
    Review Received:
    May 23, 2012
    paul from NC Verified Squaremouth Customer

    During Trip
    First segment of flights had a three hour delay and was in danger of not making connection, I had a four hour layover. I tried to call customer service for information I may need for a claim if the flight was further delayed. I only reached a recording and given the hours to call back, which would be the hours on the five hour flight. I was very nervous but I made the connection so did not need to make claim.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    May 21, 2012
    jacqueline from GA Verified Squaremouth Customer

    During Trip
    did not use hotline

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  • Rating 3 out of 5
    Policy:
    Travel Plus
    Review Received:
    May 19, 2012
    Susan from FL Verified Squaremouth Customer

    Before Trip
    Sadly, I was only on my trip for three weeks instead of 13 weeks and I called to see if the unused insurance could be refunded/prorated. NOPE, they wouldn't/ couldn't do it, so now I'm out hundreds of dollars for nothing. Bear that in mind ...

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    May 10, 2012
    John from CA Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Basic
    Review Received:
    May 9, 2012
    Christina from CA Verified Squaremouth Customer

    Before Trip
    It was important to assure that if our elderly parent had issues and we couldn't continue or go on our trip, our non-reimburseable or non-cancelling reservations were covered.

    During Trip
    Fortunately we needed no services.

    Claim Process
    no claims needed.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Plus
    Review Received:
    May 7, 2012
    Earl from CA Verified Squaremouth Customer

    During Trip
    Did not use any service.

    Claim Process
    No claim was made

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