0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1208
4 stars
423
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
84,519
Since 2004
MONTHLY SALES
814
Average Monthly Sales Since 2004
REVIEWS
2,084
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,084 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
June 29, 2009
Lynda from TX
Verified Squaremouth Customer
Before Trip I haven't received anything via regular mail. They did send an email. I am waiting now for a claim form as the one online wouldn't work.
During Trip Did not contact anyone during the trip.
Claim Process I am in the middle of this now, so I can't really say if I will like this company or not. So far, I do not feel strongly one way or another. I am sure that will depend on if they pay my claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
June 22, 2009
Mark from DC
Verified Squaremouth Customer
During Trip I did not need to use customer service during my trip, so cannot fairly comment.
Claim Process No claim made.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
June 15, 2009
Jaclyn from CO
Verified Squaremouth Customer
Before Trip Rated three stars because it was as expected. Everything was done as it should be.
During Trip The only reason I only rated the CS at 4 stars was when the accident first happened, the hotline got you to someone who could only take some information but couldn't really help.
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2 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
June 14, 2009
Ellen from SC
Verified Squaremouth Customer
During Trip Our trip ended 1 hour after we got there due to the 4 ticks we found in the house after Mr. Lane had told us the danger of Lymes disease if someone got bitten by a tick...
Claim Process I haven't received any response....
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
May 27, 2009
Michael from WI
Verified Squaremouth Customer
Before Trip Our trip was cancelled by Apple Vacations because of the swine flu ban on Mexico travel. The insurance carrier refunded almost the entire amount of the premium.
During Trip The trip was cancelled.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
April 23, 2009
Ross from CA
Verified Squaremouth Customer
During Trip Did not have any issues during trip.
Claim Process No claims
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
April 4, 2009
Leo from IL
Verified Squaremouth Customer
Before Trip This was for a cruise and was considerably less expensive then the cruise line insurance with slightly better coverage. We have been using them for a number of years and have always been satisfied.
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0 out of 1 people found this review helpful